Customer Ratings & Reviews

very nice person and he help me to choose the best sound and he helped me to set up every thing defiantly a good service and nice person.

This is a wonderful enterprise....Well-scheduled, the consultant was friendly, efficient, fabulously knowledgeable, imaginative, flexible... I have never had a happier, more productive, decision/installation ...from start to finish, all completed, it seemed, in the blink of an eye.

Service rep was great and patient. He was thorough and asked me multiple times if i was satisfied

I had a Best Buy team member come over for home consultation. She was very professional as well as knowledgeable in assisting us with what we had questions on. I would recommend her to others. Everything has been smooth so far since and we plan on using her assistance in future purchases as well. Five star!

Katie was prompt knowledgeable and patient. Her knowledge help me make decisions very comfortably. And I am Rey happy with all my decisions. Thank Best Buy for sending me someone who knew her products. She helped make it a very smooth process

Home Expert Consultation - Vey professional and a good listener. Asked all the relevant questions. Understood our needs and budget. Followed up with written quote as promised. We ended up purchasing the product based upon his recommendations

The entire experience thus far with my In-Home Consultation and my In-Home Advisor Jade has been awesome. The attention to customer service is great. My Advisor looked out for deals for the various things we were buying for our new house and is readily available to answer my questions and help me out.

Technician arrived on time (a little early even), understood the system that was installed and made recommended changes to to better the coverage throughout the house. We have experience no loss in connectivity in anyplace in the house since this service was performed.

Our home media room project could not have gone off better. From the care taken with the residence during the installation, to the detailed technical work to dial it in, the team was outstanding.

Dan was very professional and answered all of our questions. He gave us suggestions for new TV's and did all of the measurments. He saved us a lot of time and his advice was extremely helpful. If we have the need for a Home Advisor again I would definitely request Dan.

The store employees were fantastic! Super informative and eager to help. The guys who came to mount our new TV and sound bar where awesome! Totally helpful & knowledgeable.

I had a hobbled together home networking "system" that needed an overhaul. Our consultant was professional, knowledgeable, and thorough in his assessment of our needs and situation, as well as recommended solutions.

Taylor was great! She knows her stuff and was able to provide us with everything we needed to prepare our new appliances for a full kitchen remodel. Thanks, Taylor!

Building a new home with very specific space, function, and aesthetic requirements. Worked very hard to supply the exact desired model selections and offered alternatives as required. In the end, we were supplied with exactly what we wanted.

The consultation produced the desired results of measuring and determining what space I had available for my washer/dryer combo and which units would properly fit in the space. Michael also made sure that I received all of my reward dollars and discounts on my purchase and scheduled the delivery

Bought a “package” of kitchen appliances. Easy as pie from shopping, purchase, and installation. All Best Buy personnel were extremely informative and professional.

Best Buy has the BEST consultants working for y'all! Mine was very patient, didn't rush. I ended up buying 2 t.v.'s with the "geek squad" so any little problem I have I can call on him! JUST EXCELLENT SERVICE ALL AROUND! IM TELLING EVERYONE ABOUT BEST BUY!!

We were looking for the right size tv to go above our fireplace and the home consultation provided us the answer. We were even able to put our order in right at home!

Dwayne was a great in-home consultant. He arrived on time, was knowledgeable of the products and made terrific recommendations. He monitored and changed my install as I needed and is just a really nice guy.

Russ was fantastic! So easy to work with, very professional, things couldn't have gone smoother! Highly recommend and will definitely use him for future purchases! Thanks Russ!