Customer Ratings & Reviews

We needed help updating a multi-room audio system and the home expert was able to make recommendations on the spot. We were able to schedule the same consultant for the installation so he knew exactly what to do. We love our new Sonos system.

The project isn't complete but, Aaron has been thoughtful and responsive. He cares about us being happy so we will refer him to others. That means our interests are aligned. What could be better?

Wes did a great job helping me visualize what I wanted and he when I couldn’t get what I wanted, Wes helped me understand why I couldn’t. Then Ruben delivered on our vision. Ruben went above and beyond for me was extremely professional.

Great guy. Matt was very knowledgable and friendly. I plan to use him again in the near future

Christian is very knowledgeable and takes the time needed to address the space and architectural dimensions that have provided an awesome home cinema experience.

Talking with the expert really made the process much simpler. We feel like we got a really good product that met our needs and at a great price.

We needed help with our new tv. The base sound coming from our receiver was too loud ! Eric not only corrected that but gave us a lot of information for our new 4K smart LG oled tv. He was extremely professional, knowledgeable and so nice

Johnny was great at giving me suggestions the help solve my problems, and was very patient in explaining things I didn't completely understand. He also was available after the sale to help me get my Harmony remote set up properly! It was a great experience!

Craig had helped my husband and myself several times making the perfect choice, he visited our home to access our needs. I highly recommend Craig and this service.

I’ve never before got the consultation from BestBuy, it was the first time and I’m really glad I’ve done it. Rodney was extremely knowledgeable about everything and made me change from a 600 dollar projector to a 3000 one, and what a difference it made. Never again will buy something without his help!

I needed help planning and selecting a high quality home security camera system for my house. The sales associate, tech home planner, and installers all did a fantastic job. They answered all of my questions and concerns in a timely manner.

My in home consultation was for new appliances for a new house. Using provided dimensions Matt flawlessly created a plan with multiple options. He was receptive to feedback and he spearheaded a plan that has truly brought my new house together flawlessly

Keshawn Whitaker Is hands down the best home advisor out there! He is very knowledgeable and always finds us the best deals. Working with KeShawn is a pleasure and we will always go to him for our home needs!

We wanted a new home theatre system and outdoor cameras. Met with an in home consultation and Joe was very informative and helpful. Gave great advice and support.

Jason Sigritz was my in home advisor for my home theater setup. He was very professional and provided me everything I needed and answered all of my questions thoroughly. Overall, the experience was fantastic and I would refer Jason/Best Buy to anyone in the market for a home theater setup.

My Advisor helped with decision making about a dishwasher and I was very pleased with his quick service in placing my total order.

Consultant was very helpful and helped to make things right after installers mistakenly advised that my new stovetop could not replace my previous stovetop. Ten days later, the same stovetop I purchased was installed by a different installer.

Anna was very professional. Answered all questions to our satisfaction. Felt very safe with moving on to completion of the project. Well done Anna. Anna was highly professional. Answered all our question. Was very secure in her answers.

I apprecuated the skill expertise of the Geek Squad consultation. Professional, clear and concise in all aspects of the presentation.

The consultant was very professional but friendly. He provided me with the information I needed to upgrade my WiFi service with a new modem and router. I had the recommendation the next day, bought the equipment and scheduled the install. Would recommend the service to anyone