Customer Ratings & Reviews

We are contemplating updating various kitchen appliances, and the Best Buy In Home Advisor (Andrew) has been a huge help. He came out to our home, took all measurements, and walked us through a variety of options to consider. This is an excellent service!

My In Home experience was not what I expected.... it was beyond any expectation I was hoping for and the end result has been superior. As a rule you get what you pay for and in this case I certainly have. Highly recommend this service and really recommend Kyle ... net, honest & very knowledgeable

Everything that Todd did during the consultation, helping in product selection and staying on top of the situations till the products are delivered and installed was top notch professional.

New Bosch dishwasher, installed professionally, works great, quiet. Communication about delivery/installation was excellent, David was informative and a pro.

Jason is the greatest. My treadmill didn’t operate properly when it came and he made arrangements for me to get a new one right away. Great service!

Carl has been really helpful advising me and helping me get the best from my stereo system. Very painless process, and I am enjoying my system better than ever

Purchased LG dishwasher from Best Buy. Impressed with inventory of many top brands was impressive. The techs did an excellent job on installation and instructions on use.

James not only helped me with a wall oven replacement which was difficult, he did such a great job a called and asked him for help picking out a new Laser Printer which again he made happen. Also was quite pleased with measurement and installers he sent to my home.

My outdated appliances needed to be replaced. We were reluctant to make the BIG change and difficult decision. Our consultation was smooth enough to convince our getting more appliances! Beautiful kitchen again.

I needed help in having one remote control instead of the 6 I had for the home theater system Justin came out and proposed the system. It was installed soon after and works incredibly well

Geek squad is the best! They are always very professional. The technician’s Eric and Josh were absolutely the best. We definitely recommend the geek squad for your next project. Keep up the good work!

We needed help with what type and size TV would be best for our great room. Nick did an excellent job in recommending both. We couldn’t be happier.

Bryan did a terrific job helping us pick out appliances and a new tv. Very responsive and knowledgeable.

From the beginning until completion the installation was excellent and very professional. Everyone was very knowledgeable and pleasant. The installation took very little time and was correct.

The Best Buy consultant provided detailed information on a variety of products and helped us to select those that best fit our needs. She was knowledgeable about different products, arrived on time, and shared information with us without us feeling rushed or pushed to purchase products.

Your consultant, Bill Crocker, helped me to make a good decision and facilitated the purchase of the best i Pad Min for my needs. He was patient, polite and knowledgeable. You have the wrong Nickname (Disappointed customer) for me. I am a happy customer.

Excellent Geek Squad service. We had very limited Wi-Fi throughout the house. The consultant tested our system and suggested to upgrade the router. We purchased the EERO system for the whole house and works perfectly. No more weak signal throughout the house. We love it. Thanks to the Geek Squad team.

Installation was very quick and everything looks great. The installers were also professional and polite. The only negative was since they had to install the wall bracket in a plaster wall was that there was some plaster dust on the floor that they did not clean up. I would definitely recommend them to my friends.

Kyle, was prompt, courteous and professional. His attention to detail was amazing. His recommendations were on point and the finished product looks and sounds AWESOME!

Camille did an outstanding job working with us on TV selection, along with Sound Bars and Accessories. Having him visit our residence on several occasions helped make right choices. Excellent follow up and coordination on install. Highly recommend Camille (Joseph Ledoux) at Humble,Tx store.