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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21192 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 21,192 reviews
  • Rated 5 out of 5 stars

    Home Consult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was great to work with and very responsive. He worked to keep us within budget and meet the needs of our space and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the sore to the install. Very helpful and cleaned up any mess, and answered any questions that i had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will Fern was great with his advice, follow-through and patience with our questions. We ended up purchasing what we needed now and with room to grow the system. Thank you Will!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert In-Home TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s technicians did a great job installing our new TV. They were very knowledgeable about the TV. They had great attention to detail and were accommodating to our needs. I would recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician Sahar was extremely patient getting through to Comcast and setting up our new modem. He efficiently integrated our in wall speakers to the new Sonos amplifiers and explained how to use it. Thanks for the great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Stellar Consultation by BB Staff Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new desktop computer. Yvette was very friendly and knowledgeable setting up a home installation appointment with the Geek Squad, explaining service options and benefits of a BB credit card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We felt confident in him with the kind of work we

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted our new TV to be mounted on the wall. We have an older house with plaster walls. Jury was able to get the right techs to come over and get it mounted for us. He was very helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my microwave. The consultation went extremely well. It was very quick and efficient, my microwave was installed a couple of weeks later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great consultation experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark and the installation team did a great job designing and implementing the audio visual system for our home. We love the low profile wall speakers and the sound is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ben, Mike, Erin and the trainee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fabulous job. They were patient and meticulous. Friendly and fun to talk with. I am so glad I had Best Buy consults and installers come into my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Best Buy experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new kitchen appliances! They are easy to use, clean and the cooking process is fast and simple The food taste better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was friendly and helpful, I appreciate all the help and guidance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very spacious!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After couple of failed attempts I was lost and was given up hope in finding a washer and dryer that would fit into a small closet but after a in home consultation and measurements and putting are heads together I finally found a perfect match for what I needed was a success! Thanks for all the help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We took all of our advisor's advice and are happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are very technologically challenged. Cody took the time to explain everything, gave us options, was very patient answering questions. We are very very happy with our new smart TV and Sonos system and can actually operate everything without problems!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis did an incredible job through the entire purchase process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great recommendations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking to upgrade some pieces in audiophile grade set-up. Received great recommendation to upgrade receiver and Savant Bundle to simplify access. Second trip to magnolia after a full Home Theatre build-out. Serious experts with sensible advice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in-home seervice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I had bought the Sonos speakers they are not your every day speakers and along with them came a free in-home visit from the Best Buy specialist that was awesome. He gave me great information along with a personal contact if I have any concerns. This alone was worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ended our problems in the kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a range. Had a tech visit and recommend several options. We ordered on their advice. We’re excited to cook w/out incident on our new range too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I plan to follow through on a purchase now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help with improving WIFI coverage and sound quality on one of the TV’s. Consultant talked to me about possible solutions and cost. Spent enough time in home to really understand the issues. I would definitely recommend him to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our TV and sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy home theater agent was very knowledgeable and helpful. Made the whole process easy for us.

    I would recommend this to a friend