Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21192 reviews
(21,192 customer reviews)to a friend
Rated 5 out of 5 stars
Best consultation ever! Made the process very easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help getting a fridge and washer/dryer. Alec was super helpful and accommodating with our needs and gave us great advice regarding the tech and buying options. 5 star service.
I would recommend this to a friendRated 5 out of 5 stars
Geek consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great guy. Matt was very knowledgable and friendly. I plan to use him again in the near future
I would recommend this to a friendRated 5 out of 5 stars
Ended our problems in the kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a range. Had a tech visit and recommend several options. We ordered on their advice. We’re excited to cook w/out incident on our new range too.
I would recommend this to a friendRated 5 out of 5 stars
my consultation was so helpful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not believe how fast and easy it all was. the person that came knew in seconds which refridgerator would fit in the space I had and found me the perfect one. I love it so much!
I would recommend this to a friendRated 5 out of 5 stars
Alex - the wonder consultant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alex came out to be one of best professionals we have dealt with so far! Very unassuming, endearing and focused with customer needs and how best to meet expectations!
I would recommend this to a friendRated 5 out of 5 stars
Great Tech Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dante Quenga was very professional, friendly and helpful in resolving our TV & HDMI cable problem. He was very punctual and quickly resolved our problem. I would recommend him to anyone needing top technical service!
I would recommend this to a friendRated 5 out of 5 stars
Good experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed help to find a refrigerator for our condo and Bill went above and beyond in locating the right size for the right price. I appreciate his service.
No, I would not recommend this to a friendRated 5 out of 5 stars
Thanks Jorge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jorge did a great job assisting me with choosing my tv and arranging the installation. The Geek Squad also did a great job setting up everything, including the Wi-Fi connections and the various devices .
I would recommend this to a friendRated 5 out of 5 stars
Excellent Best Buy experience!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new kitchen appliances! They are easy to use, clean and the cooking process is fast and simple The food taste better
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were interested in a home security system. The In Home Consultant came out and explained our options, explaining the various products' pros and cons, costs, and all as it related to our specific house layout and needs. Very personalized, and very educational.
I would recommend this to a friendRated 5 out of 5 stars
Chris was very informative and told me all my opti
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had dealt with Chris before and he has a good feel for what I want he discussed my opinions and different ways of doing what I want I am very pleased with his knowledge and suggestions and I get what I need to go with my system no hassle or problems turn it on and enjoy
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our consultation went so well! 100% recommended!! Alexander was so knowledgeable and able to answer all of our questions. He was so helpful. What a great service. Thank you!!
I would recommend this to a friendRated 5 out of 5 stars
Thankful for Such Professional Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dave and Sebastian were very professional, knowledgeable, efficient and friendly throughout the installation process. Dave installed my Ring doorbell earlier this year, and was just as pleased with his work at that time. I will surely utilize Best Buy Geek Squad in the future.
I would recommend this to a friendRated 5 out of 5 stars
Our new stereo and surround sound is fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alex, our consultant, helped us make great choices for our new theater system. The universal remote was not delivered and Alex went to the store to pick it up so that everythng was done in one appointment. Alex, our installer, worked long and hard to get all our devices hooked up.
I would recommend this to a friendRated 4 out of 5 stars
Need another Visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two Techs came out and they were quite helpful with Mesh Networks and entertainment products. I was also needing help with computers and multi monitor situations. they informed me another guy was really good at computer issues and set-ups.
I would recommend this to a friendRated 5 out of 5 stars
Home Consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had recently moved and needed help with multiple items to set up our new house. Taylor was great, she came in and walked through the house with us to pick out what we needed.
I would recommend this to a friendRated 4 out of 5 stars
new tv and entertainment system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed advice on what size and type tv would be best for our family room along with a dvd player and table. Advisor made reccomendations on everything we needed and even placed the order from our kitchen including installation. Now that we have everything we couldn't be happier his advice was spot on.
I would recommend this to a friendRated 5 out of 5 stars
Great consultant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bryan did a terrific job helping us pick out appliances and a new tv. Very responsive and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Needed help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were a little confused by the choices and “tech” needed to fit our space. These guys were good and it was very nice to only have to deal with one individual to work through what we needed and explain the choices we were faced with!
I would recommend this to a friendRated 5 out of 5 stars
Technology Upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technology has moved ahead rapidly and our home entertainment equipment hasn’t. It was great to have a Consultant visit us with advice and suggestions. Our heads were filled, but decisions were made with confidence.
I would recommend this to a friend




