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Customer reviews

Rating 4.6 out of 5 stars with 21192 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 21,192 reviews
  • Rated 5 out of 5 stars

    In home consultation worth the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultation was to learn pros and cons of installing a new doorbell that would include a camera. All aspects of products available were reviewed, details of what installation would include were covered and recommendation given. Consultant was knowledgeable, quote was prompt and fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I asked a lot of questions. They were able to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a single retired lady that needed help in setting up my WiFi and modem. I also had a new TV to setup. They were very knowledgeable and experienced. They were very patience in helping me with all the questions, for I had a long list for them to answer and fill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advisor was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking at solutions for some time. Moving into a new home made me pull the trigger on this and Sam was great. He explained everything and tried to put us in the best package possible (TV's, wireless, sound). We are very pleased. Thanks to all!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moe provided excellent advice regarding outfitting our new house with TV and audio equipment. He was very knowledgeable and could answer any question we had. Andrew was also very helpful in installing everything and was careful to hide cords and position everything to our satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing our freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service man was knowledgeable and courteous. Freezer delivered when promised. They had no troble getting it into the basement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the men who came for the delivery called when they were on their way which I truly appreciated. When they came in the were kind and respectful of my home and installed items that I had set up when I was at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took the confusion out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our advisor came out and measured our old oven which took the confusion out of buying a new one. Having our options narrowed down helped streamline the process and cut down on that decision making fatigue that can come With such a large purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was great! He was friendly, very knowledgeable and listened to what I wanted to make the best recommendation. I love my new projector setup! Thanks, Josh!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theater Like Entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The In Home Advisor was very knowledgeable. He looked at every different aspect of setting up an excellent sound system for our new home. I got sonance speakers, yamaha receiver and martin&logan subwoofer. They all worked well together to create a theater like experience every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, kind and efficient! I am not a tech savvy person, but was immediately put at ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience from start to end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every tech that came to install our appliances were great and friendly Provided feedback and game good tips. Clean and quick installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert consultation and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help mounting and setting up a new TV and sound bar system. The Home Expert proposed exactly what we needed in terms of the equipment and the Installation and Setup Team was prompt and did an amazing job. Totally recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant made us feel comfortable in our choices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultant helped us with brand, size, lighting, placement of our new TV. And explained thr differences in sound bars so we could make an informed decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cayla is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cayla was extremely helpful and informative with getting a fridge and washer/dryer. She answered all our questions and she made us feel comfortable with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent knowledge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me, our advisors' knowledge of what products would perform the best in our situation was the key. He explained what would give us the best performance for the space we had available. Now the installation is complete, and our viewing experience is sensational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the consultation. I do wish there were more options given in products I wasn’t given any additional options just one set of products and that was it and cost a lot more money than I even estimated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy consult and amazing install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help getting 3 TVs mounted ranging from 55” to 75”. Also needed help running cords through the wall and having power installed in the wall. Everything was perfect and they couldn’t have done a better job. Extremely satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was friendly and knowledgeable. He was very helpful and was amazing. I have never been happier with the service and the help I received. He left no stone unturned and showed me everything I needed to know with my new television. Thank you tremendously!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant was diligent and competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help in ensuring replacement kitchen appliances were compatible with the cut-outs for the existing fixtures ... our expert Ashley was very helpful with this. She has also been a very good contact point throughout the delivery cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frank (Sal)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sal does an awesome job, Example I have had a couple questions and he has answered his phone on weekends and off duty hours!! WHO DOES THAT ANYMORE Well my man Sal does and did!!

    I would recommend this to a friend