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Customer reviews

Rating 4.6 out of 5 stars with 21192 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 21,192 reviews
  • Rated 5 out of 5 stars

    Michael's the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael is the best consultant we have ever worked with! Excellent knowledge and advice, great communicator, and wonderful follow up! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the suggestions given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with recommendations from advisor. All things were as told and he took time to explain and ask questions to ensure I was satisfied. I did have problem getting refrigerator installed but this was not the fault of the advisor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultant was so helpful in picking out our new refrigerator. She even came to our house to make the refrigerator would between in our small space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation was informative for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was very knowledgeable and helpful in my decision on the items I purchased. Was very impressed and pleased with him as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Khia was very respectful and very helpful, he explain what he was doing and showed me how to work they system, he would not leave until he got the work done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless speaker syst4ems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need referral to expert in bluetooth wireless speaker system for whole house applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and respectful, fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and respectful. They did a good job and provided a fast service. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program for those who need expert advice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In-home consultation process was the perfect way for us to to make sure the TV entertainment system we wanted would work with our home layout, and all additional devices/parts needed were discussed and ordered at the same time to make sure delivery and installation went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Frame TV and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience working with John Turi and the installation team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helped with my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years, we have been buying all of our entertainment electronics from Best Buy and this was the first time we used the home consultation and it fantastic. The consultant was polite, professional and knowledgeable and helped us tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthily and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very responsive and helpful in selecting the right appliance taking into consideration our preferences including financial implications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New technology gurus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved into a new house that has a media room with projector and large screen. All personnel involved have been most helpful, technically strong and a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Home Theater System with 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Expert surveyed what need to be done to accomplish our new home theater system. Install was professional and complete. We are so happy with the picture and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been working with Sam for several years. He is very knowledgeable and has always been honest about the products. He is goes above and beyond and I highly recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New home construction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job of assessing our needs and providing us with a detailed recommendation for the installation and setup of speakers for a new house construction. Unfortunately, we weren't able to afford to make the purchase at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim is extremely knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jim helped me get my wifi set up properly and explained everything, as well as other options, along the way. He gave me a lot of great information about what I already have and about things I am considering doing in the future. I have complete confidence in him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have been smoother. Sarah was amazing and it was effortlessly to order all our appliances and TVs with installs and 5 year service contracts. Since working with Sarah we have recommended many friends in our new community

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery of Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a washer and dryer delivered. Then had to replace the damaged washer. Jacob and his partner did a great job on both deliveries! They were very efficient and friendly. We were very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful/informed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Information was very helpful. I will be moving forward with this soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have someone who knows the products offered and can answer question in your home. Knows what will work and what will not. James was a great listener of our needs

    I would recommend this to a friend