Customer Ratings & Reviews

Original product purchased proved to be inadequate (shipped incomplete by manufacturer). Kyle stepped up and took responsibility and not only contacted company but located superior manufacturer and personally installed. He represents your company well and has made me a loyal customer.

Marcus, the tech person who came to my house was very knowledgeable, friendly and helped me with all of my needs. Such a great guy! I would really recommend him to anyone!

Along with the new tv setup the tech was able to scan my house for my existing Wi-Fi signals and recommended I get a product that would improve my signal throughout the home

Our sales Consultant Shaughn Winget did a great job selling the TV that fit our cabinet perfectly and getting us everything we needed to have installation go smoothly . My next purchase will definitely be thru him

Excellent service provided by the installer. He was very efficient and knowledgeable when advising on how to use the equipment.

Julian was very helpful and answered all my questions, in a very professional way. He even returned my phone calls promptly. Thank You, Julian

John was great as the assessor and coordinator for our needs. Professional, courteous and knowledge. Matt's follow through for the installation was great and everything works beyond expectations

Thomas took his time and looked at my various situation. Outdoor music and expanding on what we have. I only wish I had taken notes or sat down to favorite the amps and speakers needed for my audio expansion cause I feel like I am not sure what to buy

We had a free in home consultation because we were considering security cameras. This service is incredible. Our advisor was great. He knew more about all of the technology available than we even dreamed possible. Thank you Best Buy for offering this service. It was a great help!

We had our basement finished and needed help ensuring we got the proper size TV's. Thomas did a great job and the installers did a wonderful job of putting everything up and cleaning up their mess.

If you want great tech in your home, but don't know where to start, set up an in home consultation. These professionals come listen to your wants and needs, survey your space and tell you what is possible. It's a great experience and the results will meet and exceed your expectations.

David was very professional and when I told him what I needed and his suggestions were right on. We did some minor adjustments and all in my favor. I'm enjoying the system to the utmost and have nothing but quality sound and TV picture!

I recommend having geek squad out for an in home consultation . It’s good to have someone else look at your area and help you figure out the best way to set it up . The know the products and what will work best in your space . The guys did a great job

Sales and delivery/installation were very nice, although our built-in refrigerator had some (not unexpected) delay for delivery because it had to come from the manufacturer. Unhappy with after-service, however: there is some binding of a water supply hose below the left lower hinge - Geek Squad won’t touch it since it is still new and in warranty, and Whirlpool says since it isn’t broken or leaking right now, it isn’t a warranty issue. I guess I have to wait until it rubs through and my kitchen is filled with water! Not happy. A design error by KitchenAid/Whirlpool?

Jose is so easy to work with. He explains what he is doing and how to work with any changes that are made. He is amiable and shows great expertise in technical skills and trouble shooting problems.

All went smoothly. I asked a number of questions and all were answered to my satisfaction

The home expert Genesis that we worked with was very professional and creative at solving some issues

Brian and Tim were great. They swapped out the projector and fixed the loose ends (literally) and adjusted the keystone. Have a great home theater now. Also kudos to Geordy Greene for being a great help through out the process.

Nish was excellent . He showed us a way to save money and become more 21st century with changing vendors I have been using for many many years.

We had a ring system installed by Jeremy. Jeremy was courteous, friendly and explained how to use everything. He was great and I appreciate everything he did for us! I would recommend him to anyone!