Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21192 reviews
(21,192 customer reviews)to a friend
Rated 5 out of 5 stars
Daunting task
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a new tv installed over the fireplace. The two installers were prompt, professional and very efficient. A wonderful experience!
I would recommend this to a friendRated 5 out of 5 stars
TERRIFIC SERVICE FROM THE HOME EXPERT I HAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.CORY UNDERSTOOD THE LACK OF WIFI I WAS EXPERIENCING FOR THE TOTAL TECHNOLOGY IN MY HOUSE. MADE THE RECOMMENDATION THAT I FELT COMFORTABLE WOULD FIX THE PROBLEM I CURRENTLY HAD. CORY HELPED MAKE THE INSTALLATION DATE TO MY CONVENIENCE.
I would recommend this to a friendRated 5 out of 5 stars
Michael Pollard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Michael Pollard has always been very helpful in assisting us choose and order appliances.
I would recommend this to a friendRated 5 out of 5 stars
Big screen installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James came to the house to determine wheter the size TV I was interested would fit and the most economical method of display. He was very helpful and patient in helping me make the correct choice.
I would recommend this to a friendRated 5 out of 5 stars
New and better kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finding replacement appliances that will fit the space is challenging. Heather did a great job of figuring out all of the hard parts and giving me a list of appliances that fit my needs AND my existing space!
I would recommend this to a friendRated 5 out of 5 stars
Quick, convenient review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to verify that the Washer/Dryer we chose would fit into our newly remodeled laundry room. The consultation was quick, convenient and very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Great experience from start to finish.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the expert help I received from start to finish. I will always shop at Best Buy in the future because they take the time to individually take care of my individual needs.
I would recommend this to a friendRated 5 out of 5 stars
Good service and advise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James Bakeman was an excellent consultant and found the right technology for our needs. It’s was quick and effortless and he was good with the follow through.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Carlos and George were so good at putting all of my electronics together and explaining how to use them.
I would recommend this to a friendRated 5 out of 5 stars
Our consultant was very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help with an outdoor tv that would be exposed to the sun. Our consultant was very knowledgeable and gave us the advise we needed about the type of tv and where to place it.
I would recommend this to a friendRated 5 out of 5 stars
My advisor was great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was unsure how best to improve my network and my advisor helped me out. Gave me my options, explained why he was making those suggestions and order my modem right from my table. The modem was delivered the next day right to my house. Great offer from Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
GREAT ADVISE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I WAS LOOKING AROUND TO FIGURE OUT WHAT I WOULD NEED TO GET CAMERAS AND BEST LOCATION. MARA WAS GREAT EXPLAINING EVERYTHING AND WHAT WOULD SHOW THE BEST AREA FOR THE CAMERAS. ANSWERED ALL MY QUESTIONS. I WOULD HIGHLY RECOMMEND BEST BUY FOR ALL PRODUCT.
I would recommend this to a friendRated 5 out of 5 stars
Will come back for this helpful service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matt was very knowledgeable about the microwave and even answered questions about other technology and products i need to buy in the future.
I would recommend this to a friendRated 5 out of 5 stars
Service met/exceeded our expectations.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, knowledgeable, answered all our questions. even some that did not pertain to the product that was set up or the specific service being provided.
I would recommend this to a friendRated 5 out of 5 stars
Great personalized service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the concierge type service and having a single point of contact. My questions are answered in a timely fashion and there's even suggestions. A+++
I would recommend this to a friendRated 5 out of 5 stars
Ron is an Excellent Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ron Lockwood was an excellent technician. He helped me with all 3 of my tvs and made them easy to navigate. He treated me with respect and was not in a rush. He made sure everything worked before he left. He is top notch!
I would recommend this to a friendRated 5 out of 5 stars
Alex answered all our questions!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't have been easier. Alex was honest, helpful and answered all our questions and concerns about purchasing our TV and the installation process! Very knowledgeable!
I would recommend this to a friendRated 5 out of 5 stars
All questions were answered clearly that we unders
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our home theater system that the Geek Squad installed 15 years ago need an update as technology continues to rapidly improve. It was time. Once again we called the experts and Justin, Sean, and Tom handled all our requests
I would recommend this to a friendRated 5 out of 5 stars
The advisor helped us make educated decisions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The advisor was VERY knowledgeable. We went for a better TV based on his recommendation and found a way to save us the dollars in the electrical area in that we won't need an electrician. We now feel confident in our choices. It was a pleasure! Thank you
I would recommend this to a friendRated 5 out of 5 stars
All good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went like a charm. I was pleased with how neat and clean they were. Than they took the time to explain how to use my new TV and sound bar. All and all a pleasant experience
I would recommend this to a friend




