Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21192 reviews
(21,192 customer reviews)to a friend
Rated 5 out of 5 stars
Product consultant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consultant was very helpful in regards to choosing the right security cameras and my preferences. He answered my all questions and I was able to select the product which suit my budget.
I would recommend this to a friendRated 5 out of 5 stars
Installation of built in microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation of built in microwave was an outstanding customer service experience.
I would recommend this to a friendRated 5 out of 5 stars
Great Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reva was very professional and friendly. She addressed all of my concerns. I'm glad that she completed the home consultation to ensure that I'm purchasing a home surveillance system that will suit my needs.
I would recommend this to a friendRated 5 out of 5 stars
Great Home Theatre consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ashley did a great job laying out a plan for the home theatre and sound system. He worked within my budget and keep me up to date on every step until installation. Great service.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful Consultant, Chris Elkington
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris Elkington came by to help me with purchasing Ring additions and TV's. He was wonderful. Why was he laid off? Such an asset to your company.
I would recommend this to a friendRated 5 out of 5 stars
In-Home Consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great idea from Best Buy. My consultant was awesome. Gave me loads of suggestions on how to cut the cord, home security and internet options. Going to purchase everything from Best Buy so that he will get credit for the purchases. I highly recommend this free service.
I would recommend this to a friendRated 5 out of 5 stars
Wine Cooler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rommel was great to work with again. This is the third appliance he’s helped us select recently.
I would recommend this to a friendRated 5 out of 5 stars
Terrific help with our home theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jared is absolutely terrific. He is extremely knowledgeable, thorough and his explanations are very clear. He is helping with our home theater and internet connections for our new home and we are thrilled to work with him!
I would recommend this to a friendRated 5 out of 5 stars
review of total tech consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noah communicated with us throughout the visit. He was careful around COVID protocols and very knowledgeable about the product. We are so happy with our purchase and the in home consultation was very convenient.
I would recommend this to a friendRated 5 out of 5 stars
Very helpful consultation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were replacing our microwave, range, and dishwasher. Dan was very helpful with making our decisions. He even drove up to take a look at our kitchen and made mesurements .,
I would recommend this to a friendRated 5 out of 5 stars
Great enhancement for house wi fi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with service, personnel and product! We purchased wi go home upgrades and a wall mounting rack for our tv. The consultant was very knowledgeable and helpful and the technician was experienced and professional. Highly recommend Best Buy’s in home consultations.
I would recommend this to a friendRated 5 out of 5 stars
Help with New Home Needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dan did an excellent job helping us determine our security, WiFi, and A/V needs as we were moving into a newly built house. His experience and expertise were apparent.
I would recommend this to a friendRated 5 out of 5 stars
Our consultation was awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We felt confident and happy with our purchases. The refrigerator fits well and actually gives Us more space for storage! Our dryer works awesome compared to our last one that was giving out and almost burned our house down.
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our consultant, Joshua Six, was very polite, professional dnd knowledgeable. This was our first look at redesigning our TV and audio and it was overwhelming. He helped simply choices. Another great experience from Best Buy dnd Geek Squad. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Our advisor gave great suggestions.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our advisor listened to us, was very patient and polite and gave great feedback. He made it very easy to get what we wanted and also set up delivery and install. I’m happy to have someone to bounce ideas off of as we transition our home to a more digital approach.
I would recommend this to a friendRated 5 out of 5 stars
Excellent home theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very helpful on designing and supplying audio and video equipment for my theater. Stands behind equipment with tech support. Knows the equipment.
I would recommend this to a friendRated 5 out of 5 stars
New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had not shopped for a TV for 15 years and have a small room so we wanted assistance in what would be the best for us and our space.
I would recommend this to a friendRated 5 out of 5 stars
Expert service and knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moved into new home and Best Buy and their customer rep and geek squad were super helpful. From purchase through install. Great experience
I would recommend this to a friendRated 5 out of 5 stars
Amazing every step of the way!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daniel and his team went above and beyond in ensuring we had the right kitchen appliance. Courteous, timely, and professional.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adrian is always responsive and helpful. He takes time to understand a customer's needs and desires.
I would recommend this to a friend




