Customer Ratings & Reviews

Daniel and his team went above and beyond in ensuring we had the right kitchen appliance. Courteous, timely, and professional.

We needed help with a home theatre system, TV and sound, and the expert (in this case Grant) was so helpful with the entire process and met all our needs! Very pleased!

Henry was amazing. He was upfront regarding the lead times for the appliances, and always there to answer any questions or concerns I had regarding my order.

I called Andrew let him know about the difficulty I was having and he was able to take care of my concerns faster than I expected, I was very happy that Andrew was able to help me out.

We needed help with otdering the correct micriwave for the space in our new kitchen.Anthony as always was so helpful and always makes us feel like we are family. He is knowledgeable, friendly and on top of things!

Adrian is always responsive and helpful. He takes time to understand a customer's needs and desires.

Thomas spent as much time as needed to answer all of our questions - no matter what it was ... there was no stupid question. And then helped set us up with a whole new home theatre system and was not pressured at all in buying above what we wanted/needed.

We upgraded our TV and Modem/Router System. The two techs were professional and extremely helpful. He took the time to make sure that we understood the upgrades and operation. Would highly recommend to family and friends,

The consultant was very knowledgeable of home security products and even personally purchased one that they did not know much about to test out at their home. With the information from this consultation, I believe I have the best home surveillance system for my home and family.

My in-home consultant was prompt. He was very knowledgeable and gave advice freely while recommending various pieces of equipment which would give me total house wi-fi coverage. When he left, I knew what I needed and had several price options. Only thing is, I never got a follow-up email listing the equipment, however I had all the information I needed from the visit.

Sameer has incredible product knowledge and technical detail that was a great assistance in evaluating products with different price points.

Our installers went above and beyond to explain everything as it was happening. They took additional time at the end to make we did not have any questions unanswered. The installation of our wall mounted TV, surround sound, and power management look AMAZING.

Xavier is very knowledgeable, polite and professional. He made everything very clear and precise.

My brother, a stroke survivor, and I had a consultation regarding setting up a Smart Home. Oscar was wonderful and understands my brother's needs well. His patience and expertise were quite comforting. We will be using Geek Squad for all of our in home technical needs.

We had a wall oven installed in a brick cabinet that I had modified to the correct dimensions. The installers were neat, efficient, polite, and had the proper equipment to slide the oven into its space without damaging anything.

great service, superb recommendations...awesome follow up

We needed assistance with replacing our older tv's to smart tv's. Best Buy Consultant Brittney was very helpful and we were really glad to have her to answer our questions and make suggestions.

Everything was right and efficient. Promptly measured, ordered, delivered and installed.

Great installation by a friendly and professional staff. We weren’t sure how to plan out the tech when finishing our basement so we reached out to Best Buy. They’ve been great and Jonathan has been very responsive. Wouldn’t hesitate to use them again!

We were considering setting up a Sonos system in our house to replace our old "hard wired" speaker system installed when we built 26 years ago. They did a great job of analyzing our needs, explaining the technology/science and making suggestions that we will implement.