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Customer reviews

Rating 4.6 out of 5 stars with 21192 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 21,192 reviews
  • Rated 5 out of 5 stars

    Great resource for buying the correct solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were subject matter experts whose knowledge and expertise made the buying and installation process a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making a home theater fix easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team reset our old home theater system quickly and efficiently, explaining with ease everything we asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all kitchen appliances are exactly as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen appliances exceed our expectations. They make our kitchen look great. The representative that measured for the refrigerator measured incorrectly for the height and we had to remove a cabinet and saw off a half inch on the bottom to make it fit. Other than that, we have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roger was a great help in evaluating what needed to be done in the process of replacing a stove top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Knowledgeable and Great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Martin Rogers was a gem! He really knows his products and was a great help from the beginning to the end. I never felt rushed and he answered all of my questions even if they may have been challenging. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Best Buy service and excellent consultant!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean was excellent in explaining our options. He was very patient in answering all questions and very knowledgeable about the product and installation process needed to accomplishing our goal. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sales help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kelsey was outstanding in helping guide me through numerous equipment decisions and patiently answering all my questions. Honest, knowledgeable, great customer service…a real pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deguan is an Excellent Representative for Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deguan is a credit to the Geek Squad. He was very timely, very professional, and possessed a great deal of expertise. I cannot say enough about how great he was to install my home theater plus install TVs in three bedrooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Prompt and professional. Experienced team and solution orientated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ First Class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew is a wealth of knowledge. He patiently walked through all my options and provided incredible insights into a/v and network design for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mohamed did a great job selling the proper product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to make sure everything would work well, and it does! And the installation team worked exactly perfectly and taught us everything we needed to know and understand to apply ourselves to operating the new systems. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not know exactly what to expect during the consultation. We were actually just looking for suggestions.. Kyle George came and in just blew us away with his knowledge and suggestions. We ended up purchasing exactly what we wanted at a cost that was well within our budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don’t think I should be paying if I don’t have t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was so great that we ended buying all our appliances in our kitchen the only problem is that this order has not been delivered yet and getting worried it won’t be here for our thanksgiving day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    1st Class Techs/Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neil and Tommy were 1st class professionals integrating existing systems and new TV & amplifiers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful showed on time installation had a little hiccup but overall good experience! I feel the time frame from consultation to installation could be shorter,but overall grateful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth setup of home theater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to setup home theater systems. The consultant Cannon Grace gave the right design, the bill of materials and made it very easy to set it up. It has been a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase of the Ring door alarm and camera system. I was also very impressed with Geek Squad technician Ronnie Ham. Ronnie was very personable as well as knowledgeable about the product and explained its usage in a way that was easily understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers ran into an issue when they were installing my dishwasher and very patiently took the time to resolve the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having problems with our WiFi home system or lack of. Bryan was incredibly patient, friendly, and knowledgeable. He recommended a WiFi system and set it up to perfection. Streaming, no buffering check. Dead spots, no more check. Customer satisfaction, check!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was fantastic in assessing my new home’s built-in speakers and helping me select and schedule the TV installation. He was on time, super smart, and very friendly.

    I would recommend this to a friend