Customer Ratings & Reviews

Very helpful and informative. As someone who always orders online, all my future orders will be placed with Sarven.

3 years w Xavier is the SERVICE in Customer Service. Attentive Knowledgeable, Available. He is my personal shopper at BB!

Nemo was great assisting us in cutting the cable. He offered recommendations based on our needs and although we had some issues on suggestions he went out of his way to resolve all problems.

Excellent work. Very nice and professional techs. They spent some time with us, being sure everything was understood and working well. Thank you !

So glad Best Buy sends a representative for on site eval. I bought a sound bar and one speaker and am very pleased! And having set up professionally done was wonderful!

I find the Magnolia division has consistently been good and provides service at a higher level than Best Buy itself. The products are at a higher caliber and the installation was really good. We can't even see the wires hanging behind the wall mount tv.

The service provided was excellent for installation of new television with surround sound and universal remote. Installers were courteous, knowledgeable and efficient.

I could've gone to a home improvement store, but I went with Best Buy because they offered this option to have a free home consultation. Replacing an appliance, especially a wall-oven, is not easy. I'd go with Best Buy again.

We're very happy that Best Buy provides home expert consultation service, and very happy that Deanna was our home expert. Very much enjoying the Samsung system that Deanna recommended for our home.

I needed to replace kitchen appliances and the expert was not just really helpful, but also well informed, efficient and thorough. Really glad I went to Best Buy.

Michael Mahoney was knowledgeable and professional. He answered all our questions. We followed his advice and are very happy with our decision for a new TV and BluRay.

Ben is simply the best. He gave me great ideas and solved our problem with our washing machine.

We loved working g with Ken. He had great suggestions for appliances. He was also able to find us comparable options when most of our original appliances were out of stock. I would definitely use the home consultation option again.

Very professional and extremely helpful. Having Ms. Snowden’s help made the buying of an expensive appliance easier.

DJ and Scott we’re very professional and knew the equipment well. It was a very clean install. Even helped us setup our Dish remote. Thanks guys!

David was extraordinarily courtesey and knowledgeable. He had a great depth of product knowledge, and was able to assist me with all of my audio needs.

The ability to bounce back after an extremely shakey start showed me it was not only about getting the job done but making it happen with care, expertise and professionalism.

The install team did great. they were going to follow up with some advice to replace my projector, but i never did hear back from them. I can reach out to Linsey Hurst if I don't hear back.

The consultant was very patient and helpful. I also appreciated his recommendations

Jessie's help made shopping easy and all the products I've bought from him are very much to my liking. His services are part of the purchase price, so use him! His suggestions made a huge difference.