Customer Ratings & Reviews

I was very happy with knowledge and experience. He put together exactly what we had envisioned in a home outdoor tv and music system.

Our Best Buy consultant Norma, was extremely helpful and knowledgeable in guiding us to purchase the right TV for our specific needs.

This is a lovely sleek appliance. It not only looks clean and modern but it does it with ease. There are no dials or buttons to collect grease or dirt. The door acts like a touch screen computer. The casual cook and the experienced chef will will enjoy it.

Process was surprisingly easy and affordable. Our consultant, Jesus, was excellent. He listened to my needs and then provided informed suggestions. Very impressed

We have poor Wi GI reception and wanted a TV wall mounted. The consultant was knowledgeable and took time to explain every option to us. A great experience. We plan on using them again!

The team delivered and installed our desktop and monitors however, the order did not include the camera and speaker.

Our expert, Jesus, was very helpful in finding us exactly what we wanted. He really listened to us, and we got just what we needed for our home entertainment system.

sarvens knowledge was great and continues to work out all issues while maintaining best possible price big recommend

the KitchenAid stovetop, fan, and dishwasher look great in my apartment. It updated the look of an older kitchen. Without my service manager I would not have picked the right appliances to fit in my kitchen. The installation people were very professional

I feel that I have my own entertainment concierge who can resolve my issues quickly and in whom I can trust to give me the best system that fills my needs and budget.

Devon has helped us multiple times. The experience is always great and we know we can count on him for advise with anything Best Buy. We needed a new computer and we knew right away he was the person to call.

I needed to order all my kitchen appliances along with a washer and dryer for my new construction home during the coronavirus state shut down. Ryan made the process so easy and my appliances came very quickly. Great customer service!!!

Tyler is just awesome! He understands our needs and does not try to over sell us. His knowledge of your products is first rate. Tyler is just the best consultant we have ever had on our build, bar none. Thanks Tyler

We love working with Best Buy's home specialists. They are knowledgeable, timely and courteous. They assure that everything is neatly installed and pay great attention to detail.

The person I spoke to was very knowledgeable about which TV technology and brands were ideal for our viewing and gaming needs, pairing it with the other accessories we needed to maximize the viewing experience.

Unfortunately having a home tech is a great idea however it is not helpful at all. They left me with 2 pieces of broken furniture and told me there was nothing he could do. Also returned a set of dressers that I have never received the refund for. At times unresponsive and said just talk to store manager. Also helped me by a mount for my Sonos that when the installer came said I shouldn’t use cause it won’t sound as good. So now I have to return that. This has all been nothing but a headache and has had no resolution and no one even calls to check or make sure things are satisfactory.

Grace from the Torrance store did an excellent job with my consultation. She answered all my questions and set me up with the best equipment for my needs.

It was a pleasure working with the Best Buy team. From the selection of our new Sonos surround sound system to installation and use it as been a simple, painless process.

The installer were great even saw hole in my cabinet so I could hide the electric power surge. Cleaned as they installed, everything looks great.

Our consultant was exceptional helpful. He not only installed our TV he showed us how to set it up online etc and how to use the remote control