Customer Ratings & Reviews

Fantastic service, professional approach and awesome knowledge of the work. The experience was great that would hope but not always get these days from retail companies.

the in consultant came in understood my needs and gave some good choices was not pushy or acted like he was trying to make you buy something right on the spot. Also gave his card so if I decided to do something at a latter time he would guide me through the process

Needed help evaluating outdoor TV options. Helped me pick the right type for my setup while remaining in budget

We needed help with our home entertainment and sound system. Best Buy was the place to go!

Julie is very knowledgeable about her products.She is right on time for her appointments and was able to answer all questions and informed us expertly, which helped us make a good decision on a washer/dryer.She is very professional, and we highly recommend her.

Steve was very helpful. His answers to all of my question was great. He help me pick the best TV and speaker system for my house that i was looking for.

Dave did a tremendous job. He overcame several obstacles (bowed wall, uneven floors...) along the way to make the set up perfect for my ultra short throw projector

We had 2 sound systems and a stereo system installed and a universal remote. Our Best Buy installer worked efficiently and professionally. He gave us patient and thorough tutorials. Geek Squad personnel are the best!

Benjamin arrived on time, listened to our needs, responded with suggestions regarding our list of the products we were considering, followed up with answers to questions we had after he left, was personable, efficient and totally professional.

I do have a smaller apartment, only 900 square feet to work with and the walls are rather short and boxy, but Nathan and Tim had some very good suggestions as how best to make it work :) I really appreciate the plan he had emailed to me, as well.

Our advisor was helpful and explained what he was doing, how he was trying to solve our internet connectivity situation. He was patient and when needed gave his explanation is a different way so that both my husband and myself would understand.

You turned what started off a nightmare into a wonderful experience with your patience and thoughtfulness and ability to help us adjust. Thank you.

Came in with a question about a component and got the best service from a associate I have had in years. Good conversation with great advice and suggestions will always equal a buy from me.

Best Buy staff did well. Covered all bases; installed tech right the first time.

It's a good camera, gets the job done. I'm alerted if any motion is detected and I'm able to check from the app to see and hear what's going on. The camera is mounted by magnet (unless you buy the bracket, 1 comes with the system) the camera's are very easy to just pull off. Also the volume when you speak on the camera is low otherwise it's pretty good.

I was looking to purchase new appliances, the in home consultant was very informative, responded with great information and stayed in contact via email, text and calling, thank you ! I made the purchases with confidence.

We had great service from both reps- the one who recommended our system and the person who did the installation.

I had James P. come out to my house to advise on WiFi improvement my signal was great near the modem but past that room poor signal. James suggested eero Mesh system. Well worth every penny Now I have very fast internet throughout my home. No more buffering.

Consultant looked at our spaces, we told him what we had in mind & gave him a price range. He worked up items we needed, set up install date, & talked about available Internet providers. We are pleased with our set up for TV & Internet within our budget.

Naomi and Ash could not have been nicer. When they were finished, Naomi wrote down the instructions down for me. Thank you guys