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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21192 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 21,192 reviews
  • Rated 5 out of 5 stars

    Great Expereince

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not tech savvy at all, so sought out BestBuy to help with our IT needs in our new home. Our consultant was very patient and responsive to all our needs. Very impressed and will continue to go to BestBuy in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad visited my home regarding the Home theater we purchased. They did an outstanding job on all counts offering expert service, knowledgeable answers to questions, customer friendly responses and a courteous demeanor. We highly recommend Best Buy Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Combination oven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Home consultant is very knowledgeable, helpful in going out of the way to find the correct combination oven for our need and fit in with our budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finishing tourches on Bravia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed finishing touches on setting up ne 65 inch Bravia TV and consultant went through every setting making suggestions and changes for the better. Also installed Roku and two on-air antennas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home consultation was informative & helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really pleased that the consultant didn't push me to buy the most expensive components for my home theater; he listened as I described my goals, and suggested three great alternatives. He provided technical advice that turned out to be spot-on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whole house sound issue solved with SONOS port.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wes did an excellent job of explaining the options we had available and the associated costs. He was thorough and accurate with his numbers. Our customer experience was awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for new appliances and he helped us with our needs. We bought way more than what we were going to. We are very happy though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My consultant Diego makes me feel confident.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diego helped me to select my sound system. I live it and thank you for your professional services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad. Home Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lee was super. Highly recommend Geek Squad. They have been a life saver several times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Consultant helped us make right decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Melanie is friendly is very knowledgeable. She has helped us with multiple purchases. We have become loyal customer of Best buy after our experience with home consultant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm Up to Date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to purchase TVs, a desktop computer, a printer & router. With one stop I had the help of knowledgeable Best Buy staff who did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician helped with security measures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and set-up of the WIFI equipment was preformed in a very professional manner. The technician checked for reception levels throughout our church to ensure we had picked a good spot to place the one module.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant gave a lot of great advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be any happier with the ideas and suggestions the consultant gave me about TVs I should purchase. It helped me narrow down my decision and feel very comfortable that I made the right choice. Will use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Understood our timeline. Very knowledgeable. Super easy to work. Made shopping for our new build very easy. Will continue to come back snd share her information with anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative Consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative consultation and look forward to ultimately making the upgrades necessary. Unfortunately, at the time, the upgrades are beyond my current budget. However, we look forward in time to performing the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant took all the time we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alec was great. Store had all the range, microwave hood and refrigerator on display so I could really look it over. Very happy with appliances and delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, the only place for the latest technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kurt was very helpful in my situation. Took care of my needs in a timely manner and got what I was hoping for. Thanks for your help and expertise Kurt - Gary

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Pro 3 Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 Arlo Pro 3 cameras installed overall they did a good job. 2 things I think would have made it great would be the following * Bring additional mounts with them for options of install (I would have been willing to pay for them) * Spend some time reviewing the system and how it operates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable in all aspects of home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob was very patient, informative, courteous ans professional throughout the entire ordering / set-up process. He also managed to get us several upgrades to our living room theater set-up at a reasonable and affordable price. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As in the past Keith Taylor was quick to return my call and helped me reschedule installation of my new modem, router, and television. Using his services has been a great time saver and help.

    I would recommend this to a friend