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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21192 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 21,192 reviews
  • Rated 5 out of 5 stars

    home theater installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a rep from geek squad come to my residence and give me a quote on a home theater installation. was very well knowledge and helpful in letting me known what I needed for the project. I will have them install the speakers, projector, screen and set up the equipment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Consultation was good but installer was rude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came out originally to my home for a consultation was very nice, approachable and knowledgeable. My issue was with the guy that came to install. While he did do his job, he wasn’t very approachable and if I asked questions he answered them in a condescending way. I had 2 tvs mounted and one it was going to be an adjustment but he stated that he had to remove it and add a new mount and I was charged for it. That’s the only time he had dialogue with me was to charge me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Expert at Its Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home Expert was personable, patient, and knowledgeable in all aspects. I had no unanswered questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech expert- tech friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noe was knowledgeable and friendly. He made sure all our concerns were addressed and our tech installed properly. Would definitely recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and his crew were very helpful with directing to equipment thatvfit my needs and expectations. Barring supply issues, installation was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the time to understand the layout and make suggestions on how to better use what I already had. Really helped me out in several areas of the home. I would definitely use again anytime I am considering any major entertainment additions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They knew what they were doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were experienced and knowledgeable in installing an air conditioner in an unusual shaped window in an expandable attic room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just LOVE my new dishwasher! Quiet, holds tons of dishes, cleans and drys dishes, front display shows you what's happening and how much time is left, delayed wash...It is great! LUV It

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The advisor was very knowledgeable and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not not sure what I needed in terms of the size tv to math aesthetically to the size of my fireplace. The advisor was able to explain what would be the best size. He helped me to get the right smart tv at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was satisfied with the advice they gave and they w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was satisfied with the advice they gave and they were respectable at my home. They new what needed to be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went perfectly smooth. The guys were very punctual, respectful and knew exactly what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I felt good after my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grant is Amazing, He has helped everything for all my home appliance’s and he is very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob did a fantastic job. He was well versed with the products and was a great trainer. He had me comfortable using the system in short order. I was very impressed with his knowledge and professionalizm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very practical cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the 4 burners of the cooktop are of 4 different sizes, it can accommodate all sizes of vessels. I replaced a 30 inch GE cooktop with this GE 30 inch cooktop. It fitted in very nicely without any additional alterations. I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant was knowledgeable & helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sayde did an awesome job identifying & recommending what we needed to set up our family room tv & media room. she listened to what we wanted and delivered on the installation. We highly recommended Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wish I would've utilized this service sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats being able to discuss options and products with a person. The website and the app can only do so much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We were very satisfied with our service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great advice and friendly service at the store. The service and service providers were outstanding. We are satisfied with the guidance and service we received from the Geek Squad in installing our new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My outside streaming sound system didn’t have enough bass. Chad from the geek squad came by and with some technical support from the manufacturer wired it to get great bass sound through the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good delivery. On time. Fast. Courteous. Kept informed via text, emails, phone call. The store answered the phone when I first called. That’s big these days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To avoid any future issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We asked for an in home consultation to make sure things go smoothly with our new TV mounting and installation, Mo was courteous and punctual, he answered all my questions and was extremely helpful in planning the work to be done so that we would have an easy time installing our TV and washer/dryer. Very knowledgeable and extremely helpful.

    I would recommend this to a friend