Customer Ratings & Reviews

We had a Smart TV but weren’t getting the most of it. Can’t thank Best Buy enough for helping us streamline three remote controls into one neat Logitech control and taking us step-by-step on how to use it.

Mike is great. Knows his products, patient with the consumer asking questions, personable, especially in these challenging times. A company man with the consumer in mind!

We needed help with a sound system. The consultant was very knowledgeable. He helped us made a decision without feeling any pressure.

We were concerned about what type of refrigerator and home security system to install in our home. The suggestions the advisor made were helpful and allowed us to begin looking for products that best fit our lifestyle.

I originally planned on a different system, but when the experts pointed out the flaws, I went with their choice of equipment and don't regret it. Works as it should and I'm happy!

I needed help ordering the right appliances and Santi made everything so easy! He exceeded my expectations.

Install of new refrigerator was great! They had to relocate my old refrigerator and take an appliance away for us. They worked diligently and hard to get it done right.

Replaced all my appliances with Samsung BeSpoke collection and it turned out amazing! Jesse and Jon are very knowledgeable and customer service was too notch.

Very friendly and knowledgeable. Very helpful in finding the product we were looking for.

We had a great experience with the rep they communicated all the steps and helped us find the right appliance. Great work!

needed help with new sonos bar and volume adjustment. crew arrived on time and was very knowledgeable. They Id'd the problem and suggested a solution that worked very well. Polite, efficient and helpful

I needed appliances for some properties and got a wonderful deal at Best Buy. The rep (Sashauna Green) was simply amazing and highly recommended.

My Home Expert was Knowledgeable and helpful throughout the process of purchasing a new laptop and was able to answer all my questions

I not only had my questions answered, but now feel like I have a full understanding of all the choices that were available and had a great product recommended. Easy set-up and they couldn’t have been more pleasant to work with.

Rendee was awesome. Patient , helpful and resourceful. She also provided excellent follow up to ensure I received all my items . Thank you , thank you !!!

Gideon is great! Super friendly, responsive and helpful. We’ve had a very good experience with him and Best Buy in general.

The Best Buy Home Expert for putting a fridge into our little old town house with size limitations was perfect, He was personable, professional and the fridge was delivered and installed perfectly.

The whole experience with Best Buy has been great. From my in-home walk through for new technology, to the phase 1 of our installations, the experience has been great. Both Jade and Jake were incredibly knowledgeable and patient with our back and forth choices.

FREE! in home consultation. she was very flexible with our schedule, and even though we ended up not needing this service we are still able to contact them for any future remodel or second decisions on the set up of our theater system or appliances anything!

Good advice on setup for six TV's and related accessories; from room dimensions, type of TV's, soundbars, etc. Good coordination with team, very efficient.