Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21192 reviews
(21,192 customer reviews)to a friend
Rated 5 out of 5 stars
The Geek Squad Shines!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeks installed our new TV in a friendly and expeditious manner!
I would recommend this to a friendRated 5 out of 5 stars
Very informative and helpful consultation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a consultation about an in home audio system that was installed in my home. I received some good advice and ideas on how to get my system working again. The consultant also helped me figure the installer and manufacturer of the system.
I would recommend this to a friendRated 5 out of 5 stars
Outdoor TV and sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice guys, high knowledge level and provided good advice. They got to the point and the result was a product that I like and will enjoy.
I would recommend this to a friendRated 5 out of 5 stars
Extremely knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our advisors spent a lot of time reviewing the best options for us based on tv location and the amount of light entering the room. Something we wouldn’t have considered. They were courteous and answered all our questions.
I would recommend this to a friendRated 5 out of 5 stars
Consultation recommended!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Santiago was very knowledgeable and helpful in making our decisions as to what would work best in our home. Highly recommended.
I would recommend this to a friendRated 5 out of 5 stars
Great experience; Omar Oliva went above and beyond
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Omar is extremely knowledgeable and was able to provide many solutions to accommodate my needs at a newly purchased apartment. He made the entire process very easy, effortless and efficient. Outstanding customer service. Give this man a raise!
I would recommend this to a friendRated 4 out of 5 stars
Advisor was fantastic. Patient and thorough.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We asked for an advisor to come out and BB sent one. He was great. I am a semi-educated home theater guy, but needed some help positioning and selecting equipment. Ended up buying a higher-end Marantz amp based on his suggestions, adding to our order for a 85" 4K TV and a variety of other items. Great experience!
I would recommend this to a friendRated 5 out of 5 stars
Unhappy at this time for the money I spent!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The consultation went fine, but after installation I am having problems w/no resolution and has been 3 wks and have left vm f/Josh. Supposedly they were supposed to come back out, but have not heard from anyone.
I would recommend this to a friendRated 5 out of 5 stars
Great help and friendly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grant came over and was very friendly. No high pressure sales pitch. He told me what I needed to know. Educated me on what wouldn't work in my home. Grant also put together a propsal and met with me a couple of times to get exactly what I wanted.
I would recommend this to a friendRated 5 out of 5 stars
The Geeks took care of everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were initially worried that our small house with weird stairs would be an issue. The Squad set those fears aside and recommended a great set of laundry machines at a great price. Everything else went smoothly after and we are very grateful.
I would recommend this to a friendRated 5 out of 5 stars
Would call them again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help with deciding how to move forward with our home theater project and it was great to have someone come out and answer questions
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable consultant. Happy with the recommendations made. Will return to same consultant for more purchases.
I would recommend this to a friendRated 5 out of 5 stars
Great Option for Expanding Wifi Range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in-home consult was easy and informative. Rick was great at explaining what we needed and making offerings for products. He did not try to over sell and the product we selected (Google Wifi) works perfectly to get the range we need for the 3 levels in our home.
I would recommend this to a friendRated 5 out of 5 stars
Great consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dave did amazing, talked about every option that was a good fit for me. Never pressured me and was fully knowledgeable. Only thing was my order didn't process several times, but that was not his fault and he kept at it until it did! He did a fantastic job.
I would recommend this to a friendRated 5 out of 5 stars
Chuck (Charles) was efficient and professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charles Beck (Chuck), consultant saw where my existing TV is. He was quick and efficient. Measured to ensure that the TV and new sound bar will fit, and they do! New TV is to be installed 6/30/21.
I would recommend this to a friendRated 5 out of 5 stars
Our consultant made us feel good about our purchas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Greg out consultant was very knowledgeable, patient and courteous. He answered and explained every question. We will be purchasing a new TV.
I would recommend this to a friendRated 5 out of 5 stars
Home Theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old Vizio sound bar would not connect to new Sony TV so the members of the Geek Squad suggested a Polk sound bar . Thankfully, 1 was available on truck. Sounds better!!
I would recommend this to a friendRated 5 out of 5 stars
Problem solving at its best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to check out the wife in my apartment, which turned out to be fine. But while he was here, my consultant easily took care of problems I was having with my iPhone and iPad!
I would recommend this to a friendRated 5 out of 5 stars
Appreciated his honest advice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The home expert gave me good advice and helped me pick the right washing machine for my space and budget.
I would recommend this to a friendRated 5 out of 5 stars
Home Theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Issac went out of his way to help us by personally picking up and delivering a piece of critical equipment for our setup. Thank you Issac
I would recommend this to a friend




