Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Best Buy guy came to my house to give me advise.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No charge for the guy to come out to my house. I needed advise on what to purchase to extend my internet. He was very honest and said nothing would work well. I like that he didn't try to sell me something. I will definitely continue to shop at Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Excellent follow up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fermin consulted on a theater room install, responded to my call on the day of the install and added a second techician, then followed up a couple of days later. He volunteered to come by and walk me through using the new equipment. Really above and beyond,
I would recommend this to a friendRated 5 out of 5 stars
Excellent installation service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the Geek squad install 4 TVS and an alarm system. The crew was prompt, courteous, and professional. Extremely pleased with the service and the support we received through the store.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the technician that came was very prompt, Very friendly and very acknowledge-able.. he was explaining to me as he worked what he was doing, I would recommend the geek squad to everybody.
I would recommend this to a friendRated 5 out of 5 stars
Projector & Speaker Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy team was on time and very professional. They mounted my projector and soundbar. Very clean job!!
I would recommend this to a friendRated 5 out of 5 stars
First Time is a Charm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lee was very courteous and patient with me. Being my first experience, he ensured that my needs were met and recommended a couple of options, which made it easier for me to narrow down my choices. I love my LG french door refrigerator!! :) Thank you Lee!
I would recommend this to a friendRated 5 out of 5 stars
Took the time listen to what I needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My advisor was on PTO when I wanted to change my order. So, I spoke with another advisor. They were very nice and found what I needed to accomplish the project. Appreciate them stepping in and stepping up. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Comprehensive sensible advice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Understood our needs and made sensible recommendations. No nonsense approach that really helped us make informed decisions.. Also paid attention to our budget which is important to our decision making. Highly recommend Hollie!
I would recommend this to a friendRated 5 out of 5 stars
Effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The consultant was knowledgeable and professional, along with answering all questions and concerns.
I would recommend this to a friendRated 5 out of 5 stars
Perfect Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure about installing two tvs in my new apartment. My Best Buy install consultant came out and was informative and let me make the choices. We picked out two TVs based on his knowledge and the room I had to work with. The service was fantastic!
I would recommend this to a friendRated 5 out of 5 stars
Very professional and extremely helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were very excited that Best Buy came to our home to measure and help us choose the appliances that would fit into our kitchen and laundry room. Bill did an excellent job as he was very professional and extremely helpful!
I would recommend this to a friendRated 5 out of 5 stars
Only person I will buy from.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am piecing together a new home theater system Rob really takes his time and makes sure you are happy with your purchase.
I would recommend this to a friendRated 5 out of 5 stars
Our Best Buy expert was amazing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our expert, Neville, was amazing. He answered all our questions and gave us great suggestions and recommendations. He returned all phone calls promptly and was always polite and professional.
I would recommend this to a friendRated 5 out of 5 stars
love you guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mario was great help. I'd recommend him for a next purchase. The delivery guys were so good and so helpful too.
I would recommend this to a friendRated 5 out of 5 stars
Great consultant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to replace a built in microwave. My consultant Norma de la Santos was very helpful. She ordered the correct microwave and trim kit and arranged for installation.
I would recommend this to a friendRated 5 out of 5 stars
James is so Knowledgeable and helpful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James worked with me to understand the choices available as well as the price range within which I wanted to stay. I enjoyed the experienced and wouldn’t hesitate to recommend James to anyone with technology needs.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jacob has been amazing. Super attentive, responsive and made some amazing recommendations. I will definitely be working with Jacob for all of my future AV needs!
I would recommend this to a friendRated 5 out of 5 stars
Clarity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cliff was able to give us 3 options that would give us the optimal wi fi coverage based on our home’s wiring system. His direction answered all of my concerns and helped pave the way for an effective installation.
I would recommend this to a friendRated 5 out of 5 stars
consultation made me feel confident
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris was awesome! Very knowledgeable and helped me pick the best TV for my Airbnb. He knew prices and product very well. I will be using him in the future.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic In home consultation for home theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team from Magnolia was super. Professional, honest advice and great follow-through. They gave me excellent advice for upgrading an exisiting in-home theater system. Installation team was excellent and I am enjoying my new system with friends and family.
I would recommend this to a friend




