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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 21,193 reviews
  • Rated 5 out of 5 stars

    In-Home Consultation by Chris was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was very helpful and knowledgeable. We discussed various ways to accomplish what I wanted to do. It was a great help for him to be able to look at my equipment and then let me know what would work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation resolves any questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony D. was helpful about getting the right tv, knowledable regarding different options and products. Pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the Employees did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that your team was apart of did a great job. I appreciated all the work and effort they did for me, they made everything nice and easy and I'm very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our advisor demonstrated a strong expertise in making recommendations for enhancing our WiFi connectivity. He was very polite and professional. We would strongly recommend using BestBuy’s consultation services to meet your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with setting up a new sound system and the technician was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth as Silk Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, professional performance. Excellent communication skills in explaining the set-up. Personable and thoughtful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient Friendly Had to remove front door to take out old refrigerator - did not have all the tools - had to lend them some but they replaced it in perfect working order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job - from start to finish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curtis and his team did a great job - determining the best solution to meet my needs and the installer made it happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ray is fabulous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray is fabulous. A great communicator and always helps me choose the right products for each of my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed assistance with our home automation setup and Marcus was the right person for the job. He knew exactly what we needed and we are happy with our service sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Tech was thorough and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new Home TV and had Best Buy take the old one and install the new. Experience was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Mike really cares about his customers. Gives great advice and follows up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CONSULTATION!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was very friendly and informative with the products we were looking into. He explained everything in detail, now we have a better understanding of what we want to dow for our theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was very professional and thorough in identifying my needs and installation. The recommendations on what routers and extenders needed was perfect for my needs. The service by the Geek Squad was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexandra Jones was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexandra Jones was awesome. She was quick to respnd to any of my questions. She kept me posted on the status of my order and was very flexible if I had changes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were nice and everything was fine but next day the way the connected everything it came loose and fell. Had to schedule again for them to come out and fix. Put TV on an angle when wires fell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our installation/consultations were very beneficia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cris and Matt very competently set up our new TV and accessories and helped us get comfortable with how to operate the new devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian Jones is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian Jones is great to work with, very knowledgeable and helpful with ideas and suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant was a true expert and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help installing our new alarm system and setting up Apple TV. The Geek squad expert was fabulous. Knew exactly what he was doing, explained everything and was very accommodating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sales and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a TV for my outside deck along with a Ring system. The people at Best Buy were great helping me select everything I needed and did a great job installing everything.

    I would recommend this to a friend