Customer Ratings & Reviews

The in-home consultation was very informative and helpful. We would highly recommend this free service. It will help you make good choices and get questions answered. Thank you Doug D.

I was so impressed with Steve and his knowledge ! Best Buy is very lucky to have such a good employee ! Thanks Steve !

Vernon Skenandore gave us personalized, white glove service from the initial purchasing of your media and home security products to their installation.

I wanted to have speakers on a pool house that could play music and when I wanted to watch a game on TV, I also wanted to be able to have the sound come through the same speakers. I got great advice and it works.

Sean went above and beyond assisting us in reviewing our gas stove top options. He was very thorough and patient while we made different decisions. At the end of the day we did buy gas stove top from Best Buy. Thank you Sean

Couldn't have been more impressed with service. Spent time making sure i understood cameras and setting up service.

Reviewed my area for addionable sound equipment to improve all sound from the Samsung hdtv 4K tv. Covered two or three options guiding me to best selection and price range that made real sense for me. Thank you for sending him and having this service.

showed up on time, did a great job installing 5 tvs and no issues at all. even brought a vacuum to clean up the mess from the stryofoam! WELL DONE.

Dalton was awesome and knowledgeable in every way. He made us feel comfortable about the process that would take place hang out new TV. As well as all the info about the TV. Could not have been happier.

I was not sure what I needed to get complete surround sound with my new television. The consultant took a look at I had and asked what I was looking for. Then made suggestions and ordered what I needed.

Bought a TV, blu-ray player, and sound bar. Geek Squad Delivered and set it up. They did a great job of explaining the features. While using the sound bar, we noticed a thumping and clicking sound periodically. Geek squad has been back, and is ordering a new sound bar. If that rectifies the problem, all will be great.

We received excellent information to help us make a decision on a refrigerator.

I was very happy with the response time of my consultant and the knowledge he had about what I needed.

Mike Viernes is the BEST salesman if you need appliances. He is ALWAYS helpful and goes above and beyond to help his customers.

This was a wonderful experience. Our consultant was very helpful and went well beyond the call of duty. He offered to help with anything technical. I could not be happier with my experience!

Frank Delgado was very knowledgeable and professional. He recommended the right size refrigertor for my space. Love my GE side by side.

Dealing with Best Buy online was easy and simple. We were connected to a personal in home consultant who guided us thru the purchase process. We got a great price and just as important fantastic service. Karen and Dudley

I bought a new smart TV, sound bar and blue ray. My consultant hooked everything up for me and explained how to use my new system. He was so nice and patient with me and answered all of my questions.

From the initial home consultation with Jason, to the installation with Gabe and his crew, it was an excellent experience. I’m so happy with how everything came together!

The consultation I received was conducted in an extremely professional, courteous and responsive manner.