Customer Ratings & Reviews

I needed help setting up this google nest, which now has goofed up my network system, but at least I have internet in a back room that didn't have before. I would not buy this system again because since it has been set up, I have been having issues with another device.

The In-Home Advisor service is so helpful, and so awesome that it is a free service! The rep (Soren) was very helpful and explained things in an easy to understand way. The products I ended up purchasing are great and fit exactly to what I needed.

Jose & Marty are a fantastic team! Very polite! Knowledgeable! Great Personality! Not "pushy" as previous consult team member! Awesome representatives for Best Buy!

Greg, my advisor, was exceptional. He was so friendly, knowledgable, and professional. He took time to listen to me, access my home, and make suggestions to meet my stated needs. I loved all the recommendations that he made.

We needed help setting up our home theater. Kelsey was very helpful, ordering everything we needed for a reasonable price. It turned to exceed our expectations. Great job!

We needed help installing and setting up the TVs and sound bar. The technician who came to the home were very professional and answered any questions that we had. I would definitely recommend them!

This review is for the guys that came to install our new refrigerator. They couldn’t be more professional, careful and nice. Thanks for a great experience.

I'm glad I got to ask questions and he could see what I was asking about. Just wish we could of had a little more time. Do like how everything was followed up with a phone call.

We needed help to install our sound bar with a universal remote.The Best Buy consultant was excellent.She was friendly and competent in Setting up the new system in our Home .Highly recommend her .

Alec was amazing! I recently bought a new home and he was able to set me up with not only appliances, but all of my tech needs from routers to security to Alexa devices.

Tyler was truly the best. So hands on and so helpful! He was able to walk us through many different levels of options and was there from start to finish. I know I’ll always go back to him for anything I’ll need in the future!

Cole was very helpful in helping me decide what TV I wanted to. He was extremely knowledgeable and was able to answer all of my questions.

We were concerned about the tv we were considering a d the lighting in our room. Sean was so helpful with input regarding our selection and so much more! He facilitated the process A to Z

Best Buys in home consultation was a great help to me. I had just moved back to the United States and was starting fresh. They helped me with everything and forgave my ignorance. It had been a while since I had updated all my electronics.

Everything was great. Technician was super helpful and even gave me a funny idea of what to name my wifi. Great experience.

We needed help to choose the best TV/soundbar for our family room. Alex was very helpful working through the choices and the final recommendation.

The in home consult helped my decision making and it's free, They are knowledgeable and kept me under budget. They advised me where to mount my projector and which screen for my basement with natural lighting. The Projector is up and looks amazing!

The consultant was very professional and knowledgeable. He measured the area and gave a recommendation based on his measurements.

James was very helpful. He understood what I was wanting to accomplish and worked to find the best deals in order to make it happen.

We were not used to the plethora of options. The tech spent very patiently explained the functionality of our new smart TV, receiver, and Blu Ray player. We did have a problem and he worked with us until it was solved.