Customer Ratings & Reviews

The expert was very helpful by helping me figure out if the new tv I wanted to purchase would mount on my entertainment center

We moved into our new home from Missouri to Texas. We are so blessed to have such an amazing advisor, Javier. He has suggested things for us and answers our questions along the way. So please to have the service Best Buy has.

2 different upgrades. Lorenzo was excellent to work with. The crew sent to install were also professional and friendly

Great job. We had a frame tv installed, they took their time and did a great install, looks fantastic. Cleaned up afterwards.

We needed help pulling together a complete kitchen appliance package and he was very helpful.

Ian did my consultation. I wanted to know what would be involved in mounting my TV above my fireplace. He took the time to explain in detail what would be required, and followed it up with a detailed price and product breakdown. He was very helpful.

We had a great experience! In-home consultation is much better than standing in store trying to order. They measure and make recommendations and order with instructions to installers! Highly recommend!

The two men were very helpful and courteous when they set up our surround sound. They also made sure to clean up after themselves

Excellent service. I have learned that I need to increase my Wi-Fi signal within my home and need to discuss with the Geek Squad.

Did an excellent job and provide helpful advice. I strongly suggest having the Geek team help in setting up TV, home theater system etc. They are very profession and make sure everything is working before leaving.

The 2 gentleman that came to my home We’re very professional and knew exactly what to do. Very patient answered all my questions and left everything very neat

The team was wonderful at making sure my television was set up properly. I am very happy with the work that was done in my home. Very professional and extremely knowledgeable. Thank you Best Buy!

the person that came to the location to review our site for the projection system that we are looking with a projector, screen maybe two of them was very kind listen well on our concerns,gave us some ideas .best Buy has a very good person

I needed help with 2 TV specifications. Having a single resource at my home was extremely helpful. Ray was very knowledgeable and great to work with.

My consultant did an excellent job. I had an idea of what Sonos equipment I wanted because I have had it in another home. He didn’t try to add on or push for more. Knowledgeable and helpful.

Luke was spot on with what would work for my space! Glad I met him!

We had the in home consultation and went with the recommendation after the installation one of the components would not work the way the installer wanted it to so he made it right and ordered us a different one (an upgrade at NO additional cost).

Jeff has been absolutely wonderful to work with. He has helped me with so many upgrades to get me to what I wanted. I am so happy with this service, highly recommend. Plus there is no pressure just suggestions and ideas.

My wife and I were both very impressed with Rob. he explained our options clearly after he listened to our concerns and desires.He spent three different meetings with us in our home and was very patient with us as we finally closed the sale.

Adam did an Excellent job helping us with WiFi issues and various computer issues related to school and work from home devices. No more buffering. Even helped get my printer back online. Thank you