Customer Ratings & Reviews

While here he set up an in-home appointment with the Geek Squad and on our behalf researched and ordered a TV sound bar. He also patiently answered questions by phone when we twice called him a few days later.

Knowledgeable and personable consultants. Took my inout, evaluated the room and physical layout and designed a wonderful system that more than meets my needs. And it sounds wonderful.

We needed help with better WIF connection. Consultant was very helpful in giving advice on the best equipment to use for our problem.

Your technicians were great to work with. Very professional in communication with us. Would highly recommend Best Buy.

wanted to get a new refrigerator but the info on website was confusing so we opted for in-home consultation,which by the way is the way to go. Nothing but positive experience on our part.

The two install team members were very kind and helpful throughout the install process, educating me on the product along the way. We had some issues with streaming TV and the team came back out to make some tweaks.

Gisele was terrific in facilitating this complicated order. She was thoroughly proactive and handled scheduling the lengthy delivery arrangements seamlessly!

John McNeil was very professional and helpful in answering all of my questions and proposing a solution to my wireless issues. I am meeting him at the store to purchase the recommended items. Very satisfied with John’s assistance.

It was good to have Tim come and review what we have and answer our questions. We are happy with our new receiver, though we haven't yet gone through all the opportunities it gives us

Betrer WIFI connectivity was needed for an older home

Consult for ring cameras. Very friendly and helpful ideas for placement. Ver friendly team you have and knowledgeable.

We needed a new TV and DVD player. Matt did a great job in helping us to choose the most suitable ones for our needs.

Brian Davis is a great resource and an asset for Best Buy. Knowledgeable and professional. The best I have met in this business. Brian has helped me out with many home electronics decisions.

Nick does an incredible job with in-home consultation. We have used him twice now and will do so in the future as needs arise in our home. Nick pays great attention to detail and has great ideas to help us reach our goals.

Superb end to end! Best experience. Rachael was truly excellent in coordinating, planning, weighing options, and guiding my purchase. She is stellar

Our consultant was excellent. Personable, knowledgeable, patient. Thank you!

My consultant was very helpful. He had good ideas, suggestions and recommendations. He was very patient as I am a very picky person. He made my shopping experience easy.

The LG OLED55C7P tv and the HEOS soundbar, subwoofer and speakers work together perfectly. We had decided on the tv that we wanted, and the in-home advisor recommended the audio products to complement it. We were pleased with the in-home consultation.

I had an in home advisor come to measure for my new refrigerator. Then he showed me choices that would fit in that space. Without his help I would have picked something that didn't fit correctly. My new frigerator fits perfectly and looks great.

From our initial consultation at our home to the install, Best Buy took care of everything, and they did it professionally. Very happy and will use them again.