Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Nicholas helped me get this in order
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need help in setting my home office works today and Nicholas is doing very great at putting it together for me with no stress. I would recommend his Service and BESTBUY for anyone.
I would recommend this to a friendRated 5 out of 5 stars
Matthew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The consultants were a big help and assited from begining to en.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable and courteous advice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Travis Miller was my consultant. I found him to be thoughtful, knowledgeable and courteous. He valued my input and didn't push product. Travis was creative and flexible and crafted a highly customized solution, while respecting my budget.
I would recommend this to a friendRated 5 out of 5 stars
Prompt and Courteous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heather was a real professional. She was prompt, courteous, and knowledgeable. Thank you, Heather for coming to my house to measure the dishwasher opening in my kitchen.
I would recommend this to a friendRated 5 out of 5 stars
Consultation was Phenomenal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our representative, David, was thorough and extremely helpful. While we decided not to purchase the home wifi and lighting system (due to our potentially selling the home and moving this summer) we plan to consult him again when we buy our next home.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Consultant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rob is amazing, knowledgeable, and a problem solver. He has always been very helpful and has been able to solve all my problems.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, very knowledgeable representative. we worked with him prior on an earlier purchase and received the same excellent service.
I would recommend this to a friendRated 5 out of 5 stars
very knowledgeable with multiple products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Michael Curran is a true professional . He is always available to help with any questions even if he is off that day. Best Buy is lucky to have such a great employee.
I would recommend this to a friendRated 5 out of 5 stars
Consultant was courteous and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help sizing the right microwave for our kitchen. Our consultant, good excellent job of giving us recommendations.
I would recommend this to a friendRated 5 out of 5 stars
Consultants did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed TotalTechs help to setup a new TV, Reciever, and speakers. Robert and Tony were very knowledgable and gave great advice.
I would recommend this to a friendRated 5 out of 5 stars
Consultant helped with more than scheduled item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consultant helped us with questions beyond what he had initially come out to answer on the fly, letting us make decisions without getting another visit.
I would recommend this to a friendRated 5 out of 5 stars
Amazing Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two technicians who installed our home theater system were professional, respectful and kind. We hope that we get to see them again for future service!
I would recommend this to a friendRated 5 out of 5 stars
Hassan Tariq was very good to deal with,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a very good experience with Hassan. He was helpful from step one, all the way through our purchases and assisting in getting our Geek Squad set up handled through our purchase of Total Tech protection. Very pleased.
I would recommend this to a friendRated 5 out of 5 stars
Great suggestions, he needed to do the install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the person that comes out to advise and sell the features would also be the person that does the installation. EVERYTIME the installer has better suggestions and knows more what we need as he does the installation!
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great and speedy service. He was knowledgeable and accommodating to our needs.
I would recommend this to a friendRated 5 out of 5 stars
Great Advisor!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I have used my In-Home Consultant. He is very knowledgeable, accommodating and looks out for my best interests -- mainly, my budget. He makes sure every question is answered and follows through to the end.
I would recommend this to a friendRated 5 out of 5 stars
Home theatre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome experience, the Squad guys were so great to work with. I was amazed at the knowledge the men had.
I would recommend this to a friendRated 5 out of 5 stars
Surrounded sounds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adam P. has been a lot of help getting me the home stereo surround sound theater system chosen and installed to my desired configuration I now have what I wanted at home
I would recommend this to a friendRated 5 out of 5 stars
Great consultation experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the best experience with Chris and all the tech’s from Best Buy who were a part of my TV purchase and experience. Great job!!!
I would recommend this to a friendRated 5 out of 5 stars
George is a wonderful income advisor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.George is great. He even tries to help me over the phone when he is sick. That's going way over above and beyond. You have a fantastic employee in George. He's definitely a keeper. He makes Best Buy look awesome.
I would recommend this to a friend




