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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 21,193 reviews
  • Rated 5 out of 5 stars

    Great consultation experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best experience with Chris and all the tech’s from Best Buy who were a part of my TV purchase and experience. Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed assistance in what type of home reciever and amplifier we would need. Kyle was very helpful. And we look forward to working with him again when we are closer to completion of the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW OVEN INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COMPLETE SERVICE EXCELLENCE FROM START TO FINISH. THE ORIGINAL CHECK OF DIMENSIONS TO DISPOSAL OF OUR OLD OVEN WAS HANDLED WITH PPROFESSIONALISM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation led me to the right product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed Ring Security cameras and Kyle was so helpful to find the suitable for our house. He also found the best deal available and answered all my questions even 2 - 3 weeks after the consultation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blake did a great job in helping me out select the right appliances . He is very knowledgeable . I could not do it without him . Recommend him without any reservation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great In-Home Consultant and Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron was really great to work with and made the experience smooth. Great communication and resolved any issues that came up with the order. I will definitely purchase through Aaron and Best Buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job installing two TVs and lots of wires. Heather also provided great advice and followed through on the financing. The soundbar sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best decision ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home consultant from BestBuy changed my shopping from blind browsing to executing, which cut the time for me looking for the right products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Execellent consultant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and his assistant were fantastic and knew what/how to set up the items that were purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked me up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome. They showed up when they said they'd be here, installed everything quickly, and answered all my questions about everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was an easy experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and knowledgeable, offered a recommendation on a product. It would be better if the consultants had those items with them when they get to the clients home. I would have saved me a trip to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation on size of replacement refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to know if new refrigerator would fit in current space. Best Buy consultant assured us it would and he was correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in home install experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh and Lewis were very professional, knowledgeable and great to work with! Gave me tips and additional help regarding mounting my TVs. Also very efficient and thorough in the process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul and Julian were both very knowledgeable and professional in their work. They answered all my questions and offered smart solutions. The experience exceeded my expectations. I will definitely use Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lou Frantz, the appliance king

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lou is the bomb, one phone call is all it takes for full and complete service, from order thru delivery. He makes my life so much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed someone to come in and help me upgrade my home theater system. Adrian was helpful not only with this project, but he looked around and my a few suggestions for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solution to problem found quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 2.5 hour conversation with the product manufacturer and they could not find a solution to the problem we had with a Sonos product. But a 1/2 hour of on-site consultation by a Geek Squad person had the problem solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my questions were answered, Kyle took the time to make sure I understood the process, he was my go to on any issue and I would highly recommend him as a individual to come share his vision for your entertainment needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt was awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was awesome! Very informative on helping us make our house a smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From consultation to installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan is very conscientious, knowledgeable and customer oriented. He has helped us with all of our major appliance and tech purchases.

    I would recommend this to a friend