Customer Ratings & Reviews

Rafael is awesome. He is knowledgeable and make it convenient to install all of the items we ordered. Definitely worth the time to wait for Rafael to install.

Outstanding in-home consultation! Geek squad crew was punctual, knowledgeable and courteous. The same was true for the third party (suggested by Best Buy) who carried out electrical needs so security system installation could take place.

Justin listened to our home review interests. He quickly and thoroughly evaluated our current state, then suggested options to improve based on both needs and budget. We will call anytime we need to figure out a home tech solution.

We needed help with a new construction project - from TVs, wireless internet boosters, security camera, etc. Consultant was excellent and we will probably have him return in the spring when the project is further along,

Had to come 3 times to get it right, which they were very accommodating. Circumstances, not geeks fault but they never complained. When things don't go as planned, that is a true test of service.

Adolpho was great. He listened and asked the right questions. He advised us about options and answered all our questions at the time. Comprehensive, knowledgeable and professional. Well done!

This is a great service that everyone should take advantage of. I had the in-home consultation done and went ahead with all the recommendations they had. No sales pressure just good useful information to give you the best in home experience

Jason was professional, knowledgeable and pleasant. He helped us feel confident in the appliances and the security system that we were about to purchase. He also gave us great recommendations for more tech and gadgets throughout the house.

I could never have done the installation. It was done with a full explanation.

I am very pleased with the help and support I received from Best Buy. Couldn't have set up the TVs or appliances without their very professional help and with the overall management from in home consultation.

Andy Newman was a consummate professional. He was prompt, efficient and effective in advising overall changes in our computer and TV platforms.

Dan and Chris are great to work with. Dan was there before and after to answer all of my questions. Chris great work ethic also there for my wife and nephew who there the day of the installation.

Your sales rep was / is Very knowledgeable & professional. We definitely will be doing business together. Best Buy is fortunate to have an employee of such high caliber.

The two installers went above and beyond, they were very professional and informative as well as respectable. Out of a scale of 1 to 10 I would give them an ( 14 )

professional. knowledgeable and helpful. Did not oversell. Got me exactly what I wanted. TV is awesome, never imagined soundbar would sound this good.

Nishal was prompt and made sure to let me know when he is coming. His service is excellent and advise is honest.

We needed help with purchasing and mounting a new TV. The expert was very knowledgeable and helpful. The TV was up in time for Super Bowl Sunday and looks fantastic!

Amazing picture quality. Sound is ok-ok but with additional speakers you’ll feel theater mode.

Our old tv was in an enclosure in the wall. We need to be able to attach a larger tv to cover the enclosure. Brian was very helpful in getting the perfect mount and tv to make us very very happy.

The consultant was very good in identifying my needs and which products would be best for my use. I needed an up dated computer system.