4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 313 Showing 6,241-6,260 of 21,193 reviews
  • Rated 5 out of 5 stars

    Seamless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, Knowledgeable and Efficient consultation, delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy consultation found us the perfect TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are super happy with our home theater setup. Thanks to Hamid and the rest of the Geek Squad team we have the perfect room for family movie nights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install, setup, and tuturial

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio was very knowledgeable, professional, and provided great instructions on use of Sonos. He did a great clean install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a super job setting up my wi-fi and TVs. Very professional and solved all of the issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    challenging project

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I long involved process with several challenges but we made it through with god results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great consultaion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Javi, is a great person for advice and helped me reach my goals and my vision for my new home. Very much appreciate his help, guidance, and everything he did for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Class Consultant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick ans knowledgeable consultant. And the consultant followed up on a different day. A++.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy dishwasher installers were great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the two gentlemen who installed our dishwasher. They were quick and efficient, & explained how to use it. They were very careful when carrying old dishwasher out and the new one in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travis was great!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis made our purchasing experiencing effortless and pleasurable. We appreciated his deep knowledge and pleasant demeanor. We look forward to working with him again soon. Rich and Kennie

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We’ll be loyal to Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire Best Buy Home Team Experts and Advisors are terrific. Smart people, professional service, great products and everything automated including reminder emails made this a wonderful experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from knowledgeable people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable and Accommodating. Should be considered as your “A” team if not already recognized as such.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, extremely responsive and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felix went above and beyond to help me find the right gear and was able to secure it quickly despite short supply. I ended up with a system that sounds great. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete consultation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with both a home theater and a robust home network our consultant gave us plenty of options to chose from. We were able to decide which was best for our home. The execution was flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff in Store as well as installers were professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to hit all topics of concern

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David appears to know his stuff. He arrived on time and efficiently and courteously went through my list. He prepared a proposal to resolve my concerns and it arrived when he promised.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost…. But not quite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very detailed proposal for TV mounting and Sonos. I believe there were estimated charges for configuration on components that were trivial to do, as well as excessive warranty fees. I would have negotiated but the service I wanted was not available. I wanted the wires on the TV Mount moved to provide flexibility in swapping TV or other components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex was super

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was the best he was super knowledgeable gave excellent advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Destinee was awesome! Super friendly and answered all my questions. She suggested great items with no sales pressure. Would def do this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a good experience overall and felt informed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very knowledgeable and helpful. Appreciated his professionalism too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advisors were attentive.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two positive experiences with a TV and surround sound and a refrigerator and microwave. However, the third appointment was a no show. I would like to purchase a treadmill and a stand-alone ice maker.

    I would recommend this to a friend