Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
My advisor was very professional!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had no idea what i needed or wanted when i decided to remodel my kitchen and install new appliances. Krissy helped me through the planning, Selecting and purchasing. I'm so grateful she was there for me!
I would recommend this to a friendRated 5 out of 5 stars
Consultation is necessory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed help for appliances Mr Ed Caufield was very helpful and made everything easy he is one of the best .
I would recommend this to a friendRated 5 out of 5 stars
Valuable Inputs and pro's and con's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy guys are professional, friendly and helpful. I need to balance what direction I want to go versus where I end up, and it is always good to hear the various pro's and con's. Thank you
I would recommend this to a friendRated 5 out of 5 stars
Great expertise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alejandro did a great job, was very knowledgeable and help a lot!
I would recommend this to a friendRated 5 out of 5 stars
New Sound System Intalled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything Was installed as quoted and is working great. Best Buy installers were great, they tested and fully explained the sound system and its operation. I could not be more pleased,
I would recommend this to a friendRated 5 out of 5 stars
Excellent service from the sale to the installatio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman rep who sold me my tv, was excellent. The customer service with tv delivery, setup and clean up, was 100% satisfactory. I can think of no other service that I’ve ever received, that can match BEST BUY.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing to me that Best Buy offers this free service, as it's so much easier to sit down in-house and have an experienced salesperson listen to needs and make customized recommendations! Well done!
I would recommend this to a friendRated 5 out of 5 stars
Excellent service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initial consultation was done on the phone. I needed two TV’s mounted. The tech phoned ahead of time, kept me advised of arrival time. Was courteous and competent. I am pleased with the service.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience. Very professional now a days it’s hard to find EXCELLENT CUSTOMER SERVICE. THANK YOU AGAIN
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phillip always goes above and beyond to help with our needs. We have worked on several projects with him and he is always professional and focused.
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.George McGill did a great job, knowledgeable and willing to take the time and effort to explain and answer every question I had.
I would recommend this to a friendRated 5 out of 5 stars
TV and surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had Nick from Best Buy help us with expert advice to update our TV and surround system in our challenging home. He was very professional and helped us find the perfect solution for our situation. We are absolutely satisfied!
I would recommend this to a friendRated 4 out of 5 stars
Pleasantly surprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My in-home advisory went super smoothly. I relayed exactly what I wanted, and they delivered. My own complaint is that my in-home advisor was extremely difficult to touch with after our consultation. It feels that I should have an easier time reaching my advisor given how much business was on the line
I would recommend this to a friendRated 5 out of 5 stars
Excellent technicians
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very helpful. Explained how system worked. Best Buy is my go-to for any tech related installations. They are the best.
I would recommend this to a friendRated 5 out of 5 stars
Robert Machado
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glenn is absolutely amazing! So very professional, courteous, efficient and friendly! He’s a great asset to our Best Buy store and to our community! Thank you Glenn!!
I would recommend this to a friendRated 5 out of 5 stars
Excellent suggestions my advisor gave me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our advisor was very knowledgeable on the proposed Home Security project. After reviewing the requirements and cost, we were pleased and moved forward. Thanks again to our advisor and all of the installation Technicians.
I would recommend this to a friendRated 5 out of 5 stars
One of the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris was knowable, courteous, and patient. Was a pleasure to do business with. Would ask for him when future needs are required.
I would recommend this to a friendRated 5 out of 5 stars
Great Cinsuktant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The consultant was on time and did an excellent job of mounting and installing our new TV. He also took the time to explain how to use the remote and to make sure all of our questions were answered.
I would recommend this to a friendRated 5 out of 5 stars
Helped make sense out of the many choices!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great service! Keith Parker is a fine individual…knowledgeable, patient, instructive, all-round good person.
I would recommend this to a friendRated 5 out of 5 stars
Carlos and his team did an excellent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with all aspects of the installation g the refrigerator. The team was knowledgeable, efficient and professional.
I would recommend this to a friend




