Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Best Buy performed a perfect service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed help picking out kitchen appliances quickly. Best Buy did a great job.
I would recommend this to a friendRated 5 out of 5 stars
My advisor suggested top and components. Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our advisor showed up to our house on time. We told him what we were interested in and he gave us the best components he could with the sound we wanted excellent TV and surround sound can’t be happier
I would recommend this to a friendRated 5 out of 5 stars
Joe explained everything to make it easy for us.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joe was excellent in all his suggestions and took the time to explain and answer all our questions. He even suggested ways to not over spend on our needs and to buy only what we needed. We appreciated his honesty.
I would recommend this to a friendRated 5 out of 5 stars
Great consultation and excellent service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannon was responsive and knowledgeable about the Best Buy product line and specifically the Samsung line of TVs and accessories. He coordinated all aspects of the sale, delivery, and Greek Squad Installation services.
I would recommend this to a friendRated 5 out of 5 stars
Consultation very helpful in giving us ideas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Home consultation with Mr.Luke Ellingson was very helpful He laid out a plan which we went with and totally satisfied
I would recommend this to a friendRated 5 out of 5 stars
This was a professional crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad sent to my house was incredibly professional and knowledgeable. From start to finish I had a great experience. I even tried to tip them and they refused to accept the money. I'm thoroughly impressed.
I would recommend this to a friendRated 5 out of 5 stars
Great service and purchase experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consultant was knowledgeable and professional from beginning to end of my consultation and installation experience for my outdoor television purchase
I would recommend this to a friendRated 5 out of 5 stars
Great technical support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Caleb spent time with us, answering our questions and showing us how to operate new devices that were installed within our home.
I would recommend this to a friendRated 5 out of 5 stars
Highly professional and helpful teams
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appreciated Tim’s advice and both he and the installation team were fabulous. We definitely would recommend Best Buy and the process!!!
I would recommend this to a friendRated 5 out of 5 stars
Definitely felt more confident using the device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and knowledgeable on the product. Consultant was very friendly and made it easy to ask questions
I would recommend this to a friendRated 5 out of 5 stars
Most trusted in home consultant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent that did our consult was very knowledgeable and had our best interest in the plans. He made suggestions and made sure he understood what our needs were and how Best Buy could best meet those needs. We were very well pleased.
I would recommend this to a friendRated 5 out of 5 stars
Finally have tv and sound system working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was very helpful and knowledgeable. I do wish it had not required numerous calls and technicians to just get a new TV set up and correctly set up with my sound system. as a ap
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Thank you for paying attention to the details.
I would recommend this to a friendRated 5 out of 5 stars
Tv -soundbar install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tech support, very organized and got everything set up, answered questions great to have this service!
I would recommend this to a friendRated 5 out of 5 stars
Andy made me feel good about the impending project
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Andy came to my house on Memorial Day to inspect my location for the Tv and gave me can outline of how the install would work. Great customer service.
I would recommend this to a friendRated 5 out of 5 stars
Chris is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love Chris our Home Design guy...He was very helpful with his recommendations and we will, already have used him again. If you haven't done it already, I recommend it...Thank you Chris
I would recommend this to a friendRated 5 out of 5 stars
Phenomenal team at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone I dealt with at Best Buy was phenomenal. I didn’t expect this process to be so easy & smooth especially during COVID 19. I am truly happy with everything Best Buy was able to provide
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stephen came in and answered all our questions that we had. Even measured for the correct tv size for our needs. We are recommending this service anyone. Very professional. Very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Home Wireless Network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consultant was knowledgeable about what I was seeking for a wireless network and recommended the best product for my home based on my request. He was able to let me know whether or not it was best to mount my TVs or leave them where they were.
I would recommend this to a friendRated 5 out of 5 stars
My advisor was an expert in his field.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My advisor was patient with me as we worked in deciding which options were appropriate for each area of my home. My advisor gave me a litany of choices, and helped me narrow down the correct choices.
I would recommend this to a friend




