Customer Ratings & Reviews

Dear Best Buy, Benjamin Devoll was wonderful to work with. He should get a promotion and a raise ($). My wife and I appreciated all his help, kindness and professionalism. Thanks

The team was great. We had a new TV installed. Their work was impeccable and efficient. They explained the set up procedures and got everything up and running. Great work.

Robert was extremely helpful, knowledgeable, and friendly. He provided what felt like honest feedback/advice and I never felt pressured to purchase X or upsell to Y. On multiple trips, he dedicated 1:1 time for my questions, to test different speakers, and to make sure I had what I needed to make informed decisions about my more immediate home theater plans. I ended up purchasing a B&W HTM71 S2 center channel speaker through him. Overall, I am happy with the purchase and experience and would work with Robert again for my future upgrades.

Having an in-home consultation with a Best Buy Home Expert is the only way to go. They are so knowledgeable and helpful in the decision-making process and meeting them at the store to choose the right TV, sound bars and accessories gives you the confidence to know that you are making the right choices. Thank you Tom Graney!!

Brittany went above and beyond to help with my order of Samsung appliances and coordinating difficult changes to the order and the scheduling of the deliveries. Her friendly attitude and superior customer service were what Best Buy should want every employee to possess. I will return to this store for future purchases because of this. It is hard to find hard working individuals in this Post-Covid work environment. She is an asset to your company.

Mrs.Rendee Slowden was a great support in my kitchen renovation. My appliance fits perfect, thank you again .

Timely, professional & courteous. Love our new frame TV, So much nicer than a blank TV screen. These guys got it done. Hisense 55 “ Great color’s & clarity.

My representative was very helpful walking me through my options and the best for me and my budget. I probably would’ve been overwhelmed trying to figure it out so it definitely alleviated some of that stress. I’m also very happy with the purchase!

Noe was extremely knowledgeable and helped get us into the right system for our media room. He answered a plethora of follow-up questions and even went through the "which remote to use" process with us a second time over the phone. Noe also recommended a universal remote to help us with our "which remote?" issue!

Amazing team. Very knowledgeable about the how and what they were installing - super proficient. Overall, they team was super - very respectful of my home, and want to ensure we had the experience intended with the new system… they went the extra mile to install and configure any app required - and was very patient with explaining everything. Very good customer service and support

We have now had 2 of our televisions replaced and installed with Linsey's help and guidance. She answered all of my questions regarding the products and services available and then walked me through her recommendations which were outstanding. Linsey has exceeded my expectations with her professionalism, friendliness, and product knowledge. I'm not sure I'll ever be able to plan a project without her in the future! She is always very responsive as well. Having someone that stays in touch and replies quickly was important and I've never been disappointed by the service I've gotten. It has been excellent!

Rey was instrumental along with the in-store salesman in helping and guiding us towards what we wanted. He was able to use his knowledge and know-how to search for the items and find a good balance of our needs & wants. We were also going to purchase other appliances elsewhere & both gentleman helped navigate us towards good deals and saved us some hassle with multiple store purchases and good deals. Jeff the installer also did a great job and I didn't have to lay a finger for the install (sans running speaker wire), except to work the remotes. Very pleased with the entire experience.

What a professional job!! They were on time, cleaned up and the job was done to perfection! Set up and explained everything I needed to know!!! Thank you!!

Kelsey was wonderful to have as our consultant. Because of supply chain issues, our appliance package was delivered over several months, with the last appliance arriving almost a year from the day it was ordered. Throughout the year, Kelsey proactively tried to expedite all of the deliveries, as well as stayed in close contact with us. Knowing he was working on our behalf put our minds at ease and lessened the stress of wait.

Jesse is great! I wish more people in the area would be recommended to him for the same level of service he performs.

Troy help me find the right projector for my golf simulator room. He was very knowledgeable on the projectors. This was his first time working with someone building golf simulator room, but he took the time to find questions to all my questions to make sure we got the right projector. He took the time to return all my phone calls and text messages. You can't just buy in projector to work for a golf simulator room, so I would really suggest talking with Troy to make sure your happy with the end result.

Gerald is always amazing. He listens and finds the best matching product due to needs. Deals are the juicy part.

We moved out of state and needed an entire kitchen of appliances. We honestly did not know where to start! MacKenzie was awesome and helped us through the process. There were a few issues that popped up in dealing with another state but MacKenzie was always available to answer our questions and resolve the issues. I can’t tell you how much we appreciated her knowledge and expertise. We will definitely use Best Buy again and tell everyone about our wonderful experience because of MacKenzie. Amazing! You need to hold onto her for sure!!!!!

I needed to upgrade my kitchen appliances and tv in the family room. Greg came out to my house and took measurements, and then we sat at my kitchen table and went through all of my options. He was very thorough in helping me pick the perfect appliances for my family's lifestyle and budget. As far as the TV goes, I had NO idea what I wanted as all the options and features are so overwhelming. Ge made excellent recommendations for the TV and surround sound! I couldnt be happier with everything!

Billy Bommer from the Riverdale Utah store has been incredibly helpful with our project (outdoor sound & entertainment system). Super smart and has held my hand the entire way. Like a proud father, he's walked me down the isle of Sonos & Sonance equipment confidently despite my trepidation, ensuring me that all will be well in the end. I fully trust that Billy will make our outdoor entertainment dreams a sound filled wonder, with the bass down low! Thanks Billy, Mike-