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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 326 Showing 6,501-6,520 of 21,193 reviews
  • Rated 5 out of 5 stars

    Our consultants made me feel confident.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new tv and home projector systems, and they were able to help me with my purchases. I was able to hear the surround sound and the image that I was looking for. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ashley and fantastic solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ashley from your home team consultants, was incredibly helpful. She was prompt, professional, efficient, and easy to follow and comprehend. She placed our order for us, and had the solution to our problem in minutes. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great in setting everything up. And extreme knowledgeable in explaining everything after set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    End to end, it was a positive experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were pleased with all steps of our upgrade project: initial consultation, network equipment/tv installation and final operating instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doug was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doug asked very insightful questions about our new internet setup. He recommended 2 different routers. Walked us through the setup and everything. We're very happy with our setup. Thank you Doug!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation that helped us choose the right fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cayla was very helpful knowledgeable and patient and helped us choose some great tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jonathan was extremely knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan was fabulous. I found him very knowledgeable about what would be my best options for my money. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative Consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the guy from geek squad come over and help me figure out what way to go for my smart home. He was very informative and gave me a lot of good ideas. Would recommend doing this if you want to make your home a smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job of setting up our printer and helping us with some other tech problems. We can now enjoy our Best Buy TV more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Solution

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, from the initial consultation, to the haul away to the delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with in home consultation. John informed me with the different security brands. He answered all my questions and concerns. I purchased the Arlo camera and Phillips light bulbs. I am happy with my new toys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A New Chill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the beautiful refrigerator that you promptly installed. All if your technicians were great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Kitchen Makeover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultation was easy and very helpful. Our advisor, Kelsey, really listened to our needs and proposed solutions that worked well for us. He answered all of our questions promptly. The experience was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh Network help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A representative came out to our home and helped me decide what I actually needed in order to get better wifi. I placed the order and it came in 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone from start to finish was excellent. Even in the COVID state of things and dealing with backorders your team was great, professional and communicative throughout the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and helpful, everything went smoothly and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy that I used the IN HOME CONSULTATION. With having a 15 year old microwave and sizings different now, I was able to have and expert tell me what would be needed in installing a new microwave. Thanks for the help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was really professional all through the process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was calm and calculated. He made useful suggestions of accessories to purchase with a clear reasons why they are needed. Moreover, he kept me informed every step of the way. He left nothing in doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation- timely, efficient and professi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very professional, quick at their work and very kind in explaining everything they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your representative arrived on time and was very knowledgeable and helpful. He answered all our questions and offered different solutions.

    I would recommend this to a friend