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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 21,193 reviews
  • Rated 5 out of 5 stars

    My advisor was helpful & made great suggestions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several items that I needed for a home renovation; primarily we focused on home networking equipment options and audio-video controls. I was able to quickly decide on choices & we got things in order right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Sonos sound bar fills my room with great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Completely wireless. The sound bar is great by itself but better with the Sub Woofer and satellite speakers. The Sonos App allows perfect control of the system. I am just so pleased with my Sonos system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great advice, great servic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan did an amazing job helping me chose a new tv with updated technology. Delivery and install was super-efficient and I’m very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Consultation was quick with many option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was fantastic and was able to work up several options for me to pick the one within my budget. Very knowledgeable and quick to get me back my bid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant was knowledgeable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant was very helpful. He took measurements and identified what refrigerators would fit in the space. He found refrigerators on the Best Buy website that met our requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edride created a relaxed purchasing experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edride Cadet was very knowledgeable and professional. He displayed the courtesy and patience that a nervous buyer needs when purchasing a new television system for their home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HELP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you need help at home this is the guy to work with, very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally satisfied with this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used your In Home Consultation service a few times. Each time it was a positive experience. The consultant was knowledgeable and courteous. He was able to exceed my expectations each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The consultant was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant, Jacob Van Sickle, was excellent. He had product knowledge and practical suggestions. As a result of his visit, we did purchase a security camera. it is a very good service because you get answers based on your actual home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared Brdshaw delivered our frig set it up and explained how all the bells and whistles worked. Good job Jared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Rep......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, professional, responsive, identified perfect products for our specific needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian was extremely knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was very helpful in identifying the problem and made very constructive suggestions which I agreed too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan was very organized and went above and beyond to ensure we received and had installed what we needed. Thank you sir!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Select the right products and setup for my space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help determining a setup for my home theatre. Nick and Angela educated me on the best products and options to meet my needs. Much better experience the 2nd time around with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and perfect service. Techs were great and were very neat and tidy Glad we used them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star EXPERT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exemplary service from Jack as always. Above and beyond what was expected, extremely knowledgeable and fun to deal with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation gave us confidence.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with Lance was great. He saved us time and provided recommended product that worked in the space in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid insights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home consult resulted in us making a purchase. He was pretty thorough and didn’t rush it. He even preceded to get another tech on the phone to evaluate our space for more feedback. Much better than years prior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt came out and help with every step of the installation and he stayed and helped me learn the system as well. He's very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up of my new TV stand and TV went without a hitch. Both Best Buy consultants were pleasant, knowledgeable and patient since there were some hookup issues with my cable box.

    I would recommend this to a friend