Customer Ratings & Reviews

Outstanding help and guidance for all phases of my project.

very professional and knowledgeable. Diagnosed the problem over then phone, and soled the problem.

Matt S. did my in home consultation and it was an awesome experience. From consult to selection and through installation of products he was there to help, coordinate, and answer any questions. Shout out To Joseph O. from Magnolia too!

Very glad to have an in-home consultant who could see first hand what my needs were. His knowledge was very much appreciated.

Mathew was timely, polite and knowledgeable. He was a great source of information, which helped me to direct the installers of my new Lorex security cameras.

Guys did a good job for what they could do. Apparently some miscommunication between the advisor and Geek Squad because they couldn’t complete it and now have to have another group come to complete.

We received great advice from Jason as well as professional and courteous service. I would highly recommend this home service to anyone.

In-Home Consulting makes it too easy to not only get things you need, but things you want that you have no idea how to ask for in the stores. This could be a little dangerous because it is too easy to make purchases.

Roger was extremely knowledgeable and informative and always provided super prompt responses and we communicated a ton during the process.

Home security systems are very confusing. The consultant was very helpful in providing options and pricing and recommended what would best fit my needs and integrate with some existing products.

Alex did an amazing job both times he came to our house. First to install our home theater system and then to fix configurations on our Harmony elite remote that a different tech installed.

Bought a Kitchenaid Refrig and double oven and a Viking stovetop. So far they are great. the installers did scratch the door of the refrig and scratched our pergo floor which has still not been resolved a month later.

Jim knew the products really well and was very honest about what product. He always call me back and provide details on the install of all my products for my new home. When thing went bad he always fixed the issue.

We had size restrictions and an open room...consultant made it easy for us to decide what would fit and work in our home for a new tv and soundbar system & what equipment we previously had, that could then be eliminated.

I do a lot of business with Best Buy. By far these were the Best delivery guys ever!!! They were courtesy and helpful, making the client completely satisfied!

The home theater was installed properly and I was happy The installers were very knowledgeable

I needed a new washer and dryer. My consultant Christina Garcia put me at ease. Answered all my questions. Very knowledgeable regarding washer and dryer. It is a great washer and dryer.

I had no idea that Best Buy even provided such services. While here I learned a lot pertaining to equipment and all, the consultants (one in training) were very knowledgeable, and extremely thorough. Recommend this service

provided superb service; knowledgeable and extremely helpful; would love to work with him again

The tech let me know when he would arrive, was professional, wore shoes coverings, worked promptly and explained everything. He stayed for questions and was a huge help.