Customer Ratings & Reviews

He was so knowledgeable and helpful in the process of making changes in our home technology!

Eu-John was incredible and did a consultation. Jeff then followed up with everything we needed and actually saved us some money finding a cable we already had available. Nice, Safe, professional

I received a new washing machine and was very appreciative of the assistance provided in delivering and insulation. Would have been 5 stars had not the first washer not been damage and on time.

Best Buy always has the latest in technology & takes the time to educate its customers!

Daniel Debacker did a great job helping me pick out a wall oven and ensuring it would fit in the space available. I am very satisfied.

I needed a new computer, as I still had windows 7 and needed to upgrade to windows 10. So I just did it on black Friday and never went to the store. Nice new service (in home) was great and so easy- FLAWLESS

Taylor Yori provided answers to our questions and was able to make sure our system was working as it should. He also made sure I was able to understand everything he said (I'm profoundly deaf).

Christine came into our home and helped us select the items we were looking for, measuring, and etc. and now we are enjoying our purchases Would definitely recommend this service

She is a very engaging, competent, responsive and accessible person. Very lucky to have her,

Needed hep for home security cameras Mr. Sean McKinney was very helpful and available for guidance over phone thanks

As a follow-up to a prior virtual consult, this was to order and schedule installation of a sound bar along with our TV re-install. The process was quick, easy, effective, and pleasant.

Working with Bill was great, He helped me make the decisions to have the best outcome.

Arrived on-time, extremely courteous and professional. Very knowledgeable. Jeffrey Kolar was top notch!!! I highly recommend him and the Best Buy consultation team!

They know what they are doing so with in 30 mins they will install it properly and than they clean the mess very nice and 200% recommend

We were confused about buying the best Cooktop for our home ...the advisor chose the best one for us ..he took time to explain me all the pros and cons and helped us in all ways possible...thanks a lot

He was tremendous. Very helpful, very knowledgeable and found a nice way to explain everything we needed and answered every question. Big thanks to Zack at the store for the suggestion.

My inhome consultation with Best Buy was a fabulous experience. Super informative on what product would best suit my needs taking out all of the stress of measuring & debating which dishwasher would best suit my home.

Will was great. He was very patient and worked with us on our refrigerator purchase. Thanks again Will!

I bought a dishwasher and everything was perfect!!!The consultation make me fell confident !!!

My advisor called the day before to make sure he understood what I was looking for. He was very courteous and realized that he could not answer all of my questions so he had an expert call me. The person who called was very knowledgeable and answered all my questions thoroughly.