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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 21,193 reviews
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultation was excellent. Went through some problems with the order, but was compensated for my inconvenience. Highly recommend the In-Home Consultation. Will definitely use again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super patient and helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was there to buy a camera and ran into a problem when checking out and the employee was so patient while I sorted it out. Thanks again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John provided excellent customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with my home WiFi system. John was extremely knowledgeable and made excellent product recommendations and was able to answer all of my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hue lights install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    asked clarifying questions and completed install. there were items not ordered that were needed, as well as extra items that were taken back and a credit to be given. Consultant was going to work with his counterpart on the adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed advice on choosing the right TV for our family room. We were very confident after consulting with Ethan. He is quite knowledgeable and also very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lisa Evans rocks!!”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lisa Evans is so wonderful to work with. I no longer ship Lowe’s for appliances. Best Buy and Lisa are my go to. She is so knowledgeable and the crew that installs really do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mission Accomplished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to buy multiple appliance for a large project and this has been my go to! Easy and communicative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of LG Screen and sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient, helpful and cleaned up after the job. Overall, a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better picyure than I excepted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the support I got. He answer all question and was very understanding of what I needed. He did not try and sell something to me that I did not want but try to find want I needed for what i was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in home consultation was well informative, the specialist was very knowledgeable and assisted me with what I needed and not a thing extra, also made himself available for future advice. Great doing business with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Concerned and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were met but 2 very knowledgeable men. They listened to our concerns and guided our purchase to fulfill our needs, and answer all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason Pavey was very helpful in helping us with information about TVs and installation on a wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert In-Home Consultation for Sonus Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help deciding on a Sonos sound system for our home and the knowledgeable expert from Best Buy (Alex Prado) was able to assess our needs quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the look and many functions!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consult was exactly what we needed to narrow down exactly which microwave fit our needs. We were given fantastic service from start to finish! This was definitely the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very friendly and helpful, every question i had was taken care of and when they didn't have something in stock they helped me find some great alternatives!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Consultant! Knowledgeable and Respectful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive, he knew his stuff, and was very respectful. We had to change appointments and they were very accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner/Trustee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott is very informative and very easy to work with. Would recommend him to any customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does Best Buy Proud!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0n a 1-10 a 12! Expertise+Responsiveness= Great Customer experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another helpful associate from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy to work with Izrael - he helped me with my laptop. it now is so easy to use. Thank you so much Izrael.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick to solve the problem & get everything to work together again. Thanks your help is very much appreciated.....

    I would recommend this to a friend