Customer Ratings & Reviews

The expert was very helpful. Gave excellent suggestions.

We needed help with determining type and location of TV;s needed and consultation in home was great.

The advisor made a suggestion to help boost my internet from where it is to where I need more power. But I have yet to receive the final recommendation. Not sure if it was possibly sent to the wrong email and that is why. But I am waiting to receive it before I buy any boosters.

Very helpful and knowledgeable with our purchase and installation

Jose was prompt, professional and he knows his components well. He even helped me troubleshoot my Ring doorbell!

Efficient, professional and personable crew. They were able to make adjustments to the installation and did an impressive job with the installation

Excellent service. Very responsive if something fell short and corrected immediately. Overall great teamwork.

Installed outside and inside speakers. They sounded great and was shown how to use it through the receiver. Your Geek Squad team is the best!

Had a home consultation with Jack in regards to the doorbell camera, due to the wiring on the property I was unable to have it installed; BUT I appreciate the education as to why it couldn't be installed. Thank you.

I was VERY impressed with Anthony. He gave us good advice and worked with us to find what we needed now and was patient to wait for us for what we will need in the future.

Absolutely the best service people I have ever had. They were clean, neat and very very knowledgeable.

Mike really listened to what I wanted/ needed for my home. He is the reason I continue to purchase from Best Buy.

I was in need of a home security, I went with Ring. Stephen Kemp and Andrew came to my home to install. These guys were both professional an expert at their job!! They made Best Buy look good!!!!

he was very helpful helping me pick out what I wanted and taking into consideration I'm on a fixed income, he helped me pick the right one.

he was very helpful with selecting the right equipment. Having someone in my home environment and explaining what I wanted to do was easy. Once i showed him what i was trying to accomplish, he was able to point me in the right direction quickly.

Kayla Becker did a great job. She listened and then made suggestions. Problems developed at Geek Squad management level in failing to communicate well. We got seven emails with different dates and times for installation and then would not schedule adequate time so we have to wait and wait.VERY BAD!

I needed some help with my home theater setup and the expert was very helpful in helping me select a tv and audio equipment that will help with my needs

The geeks came in while we were moving into our new home and endured a safe and quick installation of our tv. Must use service!

Tony did a great job installing my cooktop! The gas plumbing was a little tricky since it was an older home - but Tony was able to move some things around to make everything work!

XboxX was causing video blackouts on my system. My expert knew what was causing it and gave me excellent advise and options to fix it.