Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Having home adviser gives us strong confidence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.our in home consultant Nathan Mizzi responded quickly to our call when the new washer and dryer failed to work properly upon installation. Nate ordered new washer and dryer immediately.
I would recommend this to a friendRated 4 out of 5 stars
Had some great ideas!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The representative was very friendly and knowledgeable. He gave us a lot of great ideas. I asked him for a written quote to present to my husband. He only sent over more of a price invoice total. I guess he didn't understand I wanted an itemized description of the products and systems along with a price.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have an existing Bose (crap) system and wanted advice to have serious audio in my living room. Nick came out and gave great advice and many options. He wasn’t pushy on sales, just wanted to see a happy client.
I would recommend this to a friendRated 5 out of 5 stars
excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The consultant arrived on time and carried out his work very professionally. He was able to explain to me a number of things and answer my questions
I would recommend this to a friendRated 5 out of 5 stars
Incredible equipment, outstanding customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Advisor, Ryan Kern couldn't have gone any further to ensure that I had the best equipment and the best installation. He stayed until everything was perfect and went overboard to ensure I was very happy. Best experience ever.
I would recommend this to a friendRated 5 out of 5 stars
Consultant was extremely helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eryn is phenomenal -- kind, patient, precise and friendly. He is a true professional.
I would recommend this to a friendRated 5 out of 5 stars
My advisor has been great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My advisor is knowledgeable and helps me wade through the morass of the electronic world. He is also extremely efficient and responds to my calls immediately. I have thus far agreed with all his suggestions
I would recommend this to a friendRated 5 out of 5 stars
Our consultant made my wife understand Hifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mia was very knowledgeable, she discussed all options. She wasn't pushy and didn't get mad when decide to go a more reasonable route and slowly build the system.
I would recommend this to a friendRated 3 out of 5 stars
The two people were very professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two people who came about my new printer purchase, determined I needed a new mesh, 2 devices router, vs the one I purchased at Best Buy last year, as the signal was not strong enough for my old HP printer. I had always been using a single device router before last year. They sold me a Google combination and had it installed. I needed technical help from the Google person when I could not see the number of devices, which should have appeared automatically, in their software. We had a 3-way with HP. I needed proof for HP, that I am paying them monthly for support of their older printer. I still need a new printer.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for sharing your experience with us. It sounds like your In-Home Consultation started out positively, but there still may be some additional assistance needed to get a printer that will fit your needs. If you haven’t done so yet, please contact us by phone at (800) GEEK-SQUAD or (800) 433-5778, so we might offer any additional assistance as needed.
Rated 5 out of 5 stars
Loved them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were punctual, professional, abs explained everything well. Also they helped to set up properly before leaving.
I would recommend this to a friendRated 5 out of 5 stars
Awesome service. Very professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impressed with this service. They make suggestions on size, systems, etc. definitely fab service! Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Expert in home service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My in home consultant made me feel really comfortable, no pressure to buy right away. He was very knowledgeable of the products and was able to guide me in the right direction to achieve my smart home. Five stars!
I would recommend this to a friendRated 5 out of 5 stars
If your into tech, highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a free consultation so why not, I was very interested in what I could do and what would make life easier. I did purchase some of the recommended product after his visit and I am very happy with my purchase.
I would recommend this to a friendRated 5 out of 5 stars
RESTORED MY CONFIDENCE.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I THINK THIS WAS ABOUT THE DRYER. ORIGINALLY GOT INCORRECT INFO FROM THE INSTALLER BUT THAT WAS CORRECTED BY A GOOD BB GUY AND SUBSEQUENTLY WE ARE HAPPY!!!!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our rep did a great job, very helpful in solving our problems, not on pushing us to buy anything. That was exceptional to see in this day and age! Will definitely work with him again!
I would recommend this to a friendRated 5 out of 5 stars
Super pleased with our in-home consultation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help with a home theater and home internet options. The in home expert made excellent recommendations and it was great being able to go to one person for all of our needs!
I would recommend this to a friendRated 5 out of 5 stars
David worked to make everything work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the order left out the fact that the Harmony remote needed to be paired, David worked hard to provide all the support required to make my home theater package work as it should.
I would recommend this to a friendRated 5 out of 5 stars
Perfect microwave to replace my old stand-by.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I chose the same make as the microwave I was replacing because the original GE product had given me such good service. My consultant agreed with my selection. No pressure was asserted. A very positive first impression.
I would recommend this to a friendRated 5 out of 5 stars
Honest and Knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rod is very knowledgeable about tech and what the company can and cannot do. Honest and listens to customer needs.
I would recommend this to a friendRated 5 out of 5 stars
The installers made it super easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came in to install our new Eero system! They worked with our family on placement of the devices to get great coverage throughout the home. So worth the $100 for them to set up everything!!!
I would recommend this to a friend




