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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 338 Showing 6,741-6,760 of 21,193 reviews
  • Rated 5 out of 5 stars

    Technician was prompt and through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, explained in detail why he made the recomendations. He left it up to us to select what was in our price range. The explaination was easy to understand for those not tech savy but not belittling. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was great having my consultant advise me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great shopping in the comfort and safety within my own home. My inhome consultant took all neccessary measurements and advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeffery Smith

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeffery was the best! Any issue we had he took care of right away. BEST BUY very lucky to have him as a employee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help. Best Buy sent a great consultant. We had a long conversation and settled on a TV that fit my area. Happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Danial and Steven did an excellent job installing my TVs. Very knowledgeable, personable and pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony was amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!!! Tony was amazing. He made sure to assist in everything way posible. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    unknown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was highly professional. He helped us as promised.as personable and able to explain in laymen's terms what was happening with out system...i highly reccommend Greg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultant Christian did an amazing job of listening to our wants and needs and made great suggestions. Very happy with the service, the products and the installations. Everything works great. Highly recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help to figure out how to strengthen the signal from our modem (in the back of the house) to our family room (in the front of the house). Brett was knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian gave me excellent information.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was able to come out, provided me with all the information I needed to make my decision about which appliances to purchase. He has been very helpful throughout this entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New appliance purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was great! He answered all our questions and explained the appliances we were looking to purchase. He also assisted our neighbors with a issue they were experiencing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was terrific and completed the job of installation professionally and in a short amount of time. However, contacting and having additional services was forgotten by the design rep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome manager who heed us so much! What a difference! Keep doing this, you will have a competitive advantage. We will shop this way again! Ernst was awesome! Thorough too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A trusted advisor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replied upon the advice of Tiffany Gibson, who has become a trusted advisor, in deciding on the make and model of my new washer and dryer. I am very pleased with the result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roman was wonderful, he was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and myself are senior citizens and we do not know much about the technology have been wanting to cut the cable cord for a long time now Roman helped us out tremendously. Finally our cable free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have asked for a better consultation than the one provided by Carmine. Highly professional, succinct and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need help with insurance on my washer, dryer, refrigerator, stove, dishwasher, microwave, and vacuum. Please have someone call me asap as time is of the greatest essence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service tech to come to our home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erin was friendly and knowledgeable on resetting our Samsung soundbar. He took time to explain how it should sound and showed us how to make adjustment. The best tech we have used

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is markedly improved after several adjustments. My Mx-890 remote has not been properly programmed to work with the new equipment. Please have someone help me with that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding knowledge of all installation and connection requirements

    I would recommend this to a friend