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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 21,193 reviews
  • Rated 5 out of 5 stars

    Great in home consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new appliances and Delroy Vassel was extremely helpful. He took the time to show me what was available and what would look best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sales Man..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with all new kitchen appliances, our sales men was amazing. Well versed in all manners.. Will be back to see him on our next purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific consultant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultant called ahead of time to make sure he was the right person to help us, then arrived right on time. He never acted like he was in a hurry to leave -- very patient, and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy helped me go from, "I am never using Best Buy to well that was not so bad". Donald did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My advisor was a Rockstar. Very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was great. My consultant knew what I needed and gave me options to choose from with a variety of pricing. This is the only way to go when designing your home inside or outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect. I will certainly use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charles was helpful and provided great insight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles was helpful and experienced in home entertainment and also smart home setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Ramos Sales and Customer Service Specialist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service and extremely knowledgeable about products and support services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This consultant is the best we have ever had! A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed advice about two replacement TV's and met Philip Hernandez who could not have been more help than he was. He has become a friend indeed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE, GREAT COMMUNICATION AND GREAT SOUND SYSTEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great consultant!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose provided great service and answered all my questions and concerns. I did not feel pressured or rushed during my purchase decision making process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The rep was very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep helped me select the components I needed to complete the connection between my new UHDTV and my audio system. He also helped me confirm there was a bad HDMI jack in one of my DVD recorders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrew was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade some of my equipment. Andrew came to the house and was very helpful in determining what upgrades I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micaela kept me informed on the day of the service. The in-home replacement was done quickly and professionally. She took extra care to ensure that there were no issues with the new unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent an in home consultant who measured , and made recommendations for products based on my needs . I purchased everything he recommended and am very happy with sales to installation . Outstanding job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great and was very helpful in understanding the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My consultant was amazing, I enjoyed working with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keshawn was very caring and knowledgeable of the appliances we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We needed to make sure the 85 in tv would fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to the house review all our needs from new TV and sound bar. Plus we needed 4 other tv’s relocated they came up with a plan and did all work on time and exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Brian Roy is an excellent consultant! He is committed to helping me develop a home technology system that meets my needs as a low vision person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home camera would not work for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek home consultant was totally honest in accessing my home camera situation and explained why the system will not work for my location. Hoping there will be a better product in the near future that will work for me.

    I would recommend this to a friend