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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 21,193 reviews
  • Rated 5 out of 5 stars

    Derek Meeker instilled confidence in our decision.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to "cut the cord" with cable and be able to stream only content we needed. Derek Meeker identified all of our needs, made appropriate suggestions and scheduled installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rod was very helpful transitioning us to a new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great information for our home technology.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our in-home consultation answered so many questions for our home technology update. Our consultant also gave us tips and guides that we were completely unaware of. So many new possibilities are available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In-home consultant was very helpful. He was able to recommend products and services to address all our needs and set up delivery and install. Would definitely recommend the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional kind and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service.................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He helped me to feel at ease with using my system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech was very knowledgeable and helpful in setting up my equipment. He provided some great instructions and was easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kidos so out to Destinee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Destinee. She was very knowledgeable and precise in measuring for our new refrigerator. We would recommend her for any job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consult very valuable to make right choices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had in home consult with remodeling and TV placement and equipment needed. Also how to arrange and best place to set things up with size of TV. This was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a tv installed above our fireplace. Everyone involved helping getting the right stuff and having it installed. The guys did a great job and everything looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic gelp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know nothing on all this electronic stuff today. Having the knowledgeable Geek Squad consultant help me better understand what my problem was And resolve it was valuable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assessment and installation of home system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job coming out to our house and making recommendations specific to our home design and needs. They did a wonderful job installing our TVs and thermostat control as well as helped us boost our WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I liked how my advisor gave me some advice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My advisor told me he would have to look in the attic to see can he put up the 2 speakers in the ceiling and on the wall. It wasn’t possible because of the structural areas. So I had to get a refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge and took time to understand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy knew his stuff and was able to properly assess what I needed for both AV and Internet. He also took the time to understand my budget and matched products accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation to feel safer in our home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consult about different home diy security video systems. Made decision on Ring and purchased and set date for install via Total Tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over age 67 and will need help on imac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help to install iMac and eero -WiFi with Siri. Will need additional training understanding system which our consultant is willing to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas is always terrific with advising on equipment purchases and Greg B is an extremely knowledgeable installer!!! My outdoor sound system sounds better than my Land Rover!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our final decision came with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We reviewed numerous ideas before making our final selection. Our home consultation was most valuable in making our final decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One person to handle everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home consultant is great. From ordering to deliver and hook up, you have someone that can help with selection and any issues that comes up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very helpful. Even though he couldnt fix out issue, he was able to point us in the direction we needed to go to solve it. Very knowledgeable young man.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid install, But where are the manuals for the TV? Did they get thrown out with the packaging? I was hoping to get some tips on how to set up the new technology TV. Yes the physical attachments seem solid, and accessories are working.

    I would recommend this to a friend