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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 21,193 reviews
  • Rated 5 out of 5 stars

    Great Sonos sound system for the living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying several different sound bars with minimal satisfaction, the Sonos system provided the sound quality that I had been seeking for several years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good information on how to and I’m doing fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! He posted me when he would arrive and answered all my questions patiently, I should have joined the G squad earlier and save time! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service was a five star event.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glen was very knowledgeable and helped me to pick the best product for my needs of security around my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with a beverage fridge, and received very helpful advice. They also scheduled the free home delivery service to me on the date and time that was most convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful,excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith is very nice person.he is knowledgeable and helpful.I appreciate his prompt reply every time I contact him.Irecommend him for any Best Buy service .Thank you for being my advisor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation was superb.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround sound request was heard and changes to speaker set up as listened to and heard. Jeff was excellent in communication and follow through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She went above and beyond expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping 2 weeks for washing machines, and she helped me the whole time. Always responded to me immediately and was very patient with me. My next purchase will definitely be with her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris is outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was amazing. He helped us tremendously. Very thorough. Can’t wait to get our new appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really helped me out to pick a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was wonderful answered all my questions and helped me pick out the perfect tv for my family room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evelent advice, very knowledgeable. Very pleased and recommend Ambros highly. Great installation team that worked with him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked with us until the issue was fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having trouble with our speaker and folks at Geek Squad determined the cause and came back and fixed it. I am so impressed with the level of service we are receiving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant was topnotch, prompt, friendly and tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with setting up our eero wifi mesh network. There were some preexisting complications, which he detected and resolved. Courteous and explanatory throughout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision we made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had decided to have Best Buy hang out tv - it was the best decision we made. The consultant was professional and set the tv up perfect. He answered any questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better suggestion for home appliance's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good place to buy home appliance's all at one good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great salesman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doug is a great person and easy to work with. Very knowledgeable about the products and most helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful Consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Destinee was vey helpful and patient as she explained our options for a larger TV and the relocating of a TV. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new flat screen television and sound bar installed. The Geek Squad did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home Surround Sound Consult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. He showed up on time wearing COVID appropriate items. Reviewed my house, went over everything with me and gave me a quote. Super easy process and it was free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home consultation was just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarrett was very helpful and knowledgeable. He was quick to respond to my questions and we love our new set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new washer and dryer. Lorri, our consultant was great. She took care of everything.

    I would recommend this to a friend