Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Great Sonos sound system for the living room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After trying several different sound bars with minimal satisfaction, the Sonos system provided the sound quality that I had been seeking for several years.
I would recommend this to a friendRated 5 out of 5 stars
Good information on how to and I’m doing fine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job! He posted me when he would arrive and answered all my questions patiently, I should have joined the G squad earlier and save time! Thanks
I would recommend this to a friendRated 5 out of 5 stars
Customer Service was a five star event.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glen was very knowledgeable and helped me to pick the best product for my needs of security around my house.
I would recommend this to a friendRated 5 out of 5 stars
So easy to use this service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed help with a beverage fridge, and received very helpful advice. They also scheduled the free home delivery service to me on the date and time that was most convenient.
I would recommend this to a friendRated 5 out of 5 stars
Very helpful,excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keith is very nice person.he is knowledgeable and helpful.I appreciate his prompt reply every time I contact him.Irecommend him for any Best Buy service .Thank you for being my advisor.
I would recommend this to a friendRated 5 out of 5 stars
Consultation was superb.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surround sound request was heard and changes to speaker set up as listened to and heard. Jeff was excellent in communication and follow through.
I would recommend this to a friendRated 5 out of 5 stars
She went above and beyond expectations.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was shopping 2 weeks for washing machines, and she helped me the whole time. Always responded to me immediately and was very patient with me. My next purchase will definitely be with her.
I would recommend this to a friendRated 5 out of 5 stars
Chris is outstanding!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris was amazing. He helped us tremendously. Very thorough. Can’t wait to get our new appliances!
I would recommend this to a friendRated 5 out of 5 stars
Really helped me out to pick a TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was wonderful answered all my questions and helped me pick out the perfect tv for my family room.
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Evelent advice, very knowledgeable. Very pleased and recommend Ambros highly. Great installation team that worked with him
I would recommend this to a friendRated 5 out of 5 stars
Worked with us until the issue was fixed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were having trouble with our speaker and folks at Geek Squad determined the cause and came back and fixed it. I am so impressed with the level of service we are receiving.
I would recommend this to a friendRated 5 out of 5 stars
Consultant was topnotch, prompt, friendly and tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help with setting up our eero wifi mesh network. There were some preexisting complications, which he detected and resolved. Courteous and explanatory throughout.
I would recommend this to a friendRated 5 out of 5 stars
Best decision we made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we had decided to have Best Buy hang out tv - it was the best decision we made. The consultant was professional and set the tv up perfect. He answered any questions we had.
I would recommend this to a friendRated 5 out of 5 stars
Better suggestion for home appliance's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good place to buy home appliance's all at one good price
I would recommend this to a friendRated 5 out of 5 stars
Great salesman
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doug is a great person and easy to work with. Very knowledgeable about the products and most helpful.
I would recommend this to a friendRated 5 out of 5 stars
Very Helpful Consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Destinee was vey helpful and patient as she explained our options for a larger TV and the relocating of a TV. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new flat screen television and sound bar installed. The Geek Squad did a great job.
I would recommend this to a friendRated 5 out of 5 stars
In Home Surround Sound Consult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. He showed up on time wearing COVID appropriate items. Reviewed my house, went over everything with me and gave me a quote. Super easy process and it was free.
I would recommend this to a friendRated 5 out of 5 stars
In home consultation was just what we needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jarrett was very helpful and knowledgeable. He was quick to respond to my questions and we love our new set up.
I would recommend this to a friendRated 5 out of 5 stars
Our consultant was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new washer and dryer. Lorri, our consultant was great. She took care of everything.
I would recommend this to a friend




