Customer Ratings & Reviews

Excellent service by the sales repp!!! Installation had a few issues however the service from the person who sold me the items was greater

Very helpful home visit on an old system with our stereo! Purchased a new updated system and it sounds great!

The in-home specialist was very professional and great personality. Was very knowledgeable and helped me out.

I had a complicated installation problem which involved an in-house consultation. Ray was very helpful, and we were able to resolve my issues.

Awesome customer service every question was answered and what I didn’t know was explained.

Brandy was very helpful and knowledgeable regarding our questions and needs. Her proposal is something we will most likely implement once we get more settled in our new home.

My in-home consultation was excellent and went better than expected. My issues were identified immediately, and Josh recommended a few different options for me and my current budget. I highly recommend having Josh come out!

In home consultant was a great help. Reviewed our home layout and WIFI signal strength. Found a cable router that met our needs and would replace the Cable rental. I will no longer have to rent this from Comcast.

I found Keith easy to work with. He was patient with us and answered all of our questions. He presented options for us to consider and with the information he provided we think we made better decisions.

Ivan was accommodating and great. A pleasure to get your assistance. Thanks

Brandon was so helpful in addressing our appliance needs. He was thorough and extremely knowledgeable!

My consultant was excellent and still helps me after the sale which I think is really a sign he cares about quality service not just ringing the bell. He told me I should get all Samsung's and he was probably right.

Our in-home consultation went well. We had questions about alternatives to cable for our 3 TVs of varying ages. The consultant provided us with the info we needed with recommendations for cost effective equipment purchases.

Staff were extremely knowledgeable and able to explain everything and answer all my questions in non-geek terms. Would recommend this service to anyone needing a consultation on home media installations.

Tim Chalk is an excellent tech and a great ambassador for Best Buy!!!! He has helped me on numerous occasions. Thanks to Tim!!

Adam knew just what to do. AND had the patience to deal with appalling response time from Xfinity system.

We needed help sorting out our devices and our Internet connections And evaluating our needs. The Best Buy representative showed up on time, was courteous, incredibly helpful.

Love the Geek Squad group at Best Buy. They have installed a media room as well as a mesh network in our previous home and are now scheduled to do the same in our new home.

I had a Netgear orbi router with 2 satellites installed with fios. The technician was very thorough and tested all of my devices following completion. Down load speeds improved significantly and upload speeds also improved.

We had a concern about what size tv would be appropriate for our room and he gave us some very professional advice. Also suggested a WiFi surround system that produced better quality.