Customer Ratings & Reviews

Needed help setting up new DVR and remote. Tech was very knowledgeable and good at explaining what we needed to do. She got us all squared away

Mike is great to work with, he listens to what your saying understands your needs and makes helpful suggestions.

Our Best Buy consultant came to our new home to give us some ideas on how to set up our TVs and stereo. He had some great ideas and was very thorough. We were very happy to have him help us.

Sam was very informative and assisted me with every aspect of installing a security system. also let me know he would help at anytime as needed. Great representative !

I set up a call back, i was called timely. The agent understood and handled my request really well. i didn't spend much time in the call. i setup the appointment at my satisfaction.

Genesis was very helpful and informative which made things a lot easier when making a decision on which appliances and electronics to go with.

Amanda Carbajal was excellent at her job . Very helpful. I would use this service again.

We had a problem fitting the microwave we first bought, so our advisor got us the almost perfect fit. Also, he got us super fast delivery, took back the one that wouldn’t fit. Made it easy pesy.

The guy admitted he was having a bad day. I give him credit for his honesty, but the install of the microwave was sub par. It leans and is not level. Very disappointing.

THE YOUNG LADY TECHNICIAN WAS VERY HELPFUL AND KNOWLEDGEBLE ABOUT CONNECRING UP MY EXTERNAL DISK DRIVE TO MY NEW LAPTOP AND INSTRUCTING ME ON WHAT TO DO AND HOW TO DO IT.

Adrian was very professional and knowledgeable. He was easy to work with and had great communication.

We needed help with the installation of two large Smart Televisions and integrating them into our home network. They were, both knowledgeable and effective.

The In-Home Consultation was great. His advice was great. Once NJ allows Geek Squad to setup new gear I am going to buy the new mesh wifi router and Geek Squad to help setup the device.

Earl was very professional, friendly and helpful. We we’re impressed with his knowledge and genuine concern to make sure we purchased the machine that best suited our needs with the features we wanted.

The two geek Squad appointments i had today went great the guy's new exactly what i wanted done

We had Anthony come to our home, which was very helpful during covid. He was knowledgeable answer all our questions. We had a issue after delivery he address our problem.

My new Smart TV is great AND my Geek Squad Rep is fabulous (Jose Perez), and the installers (Enrique and Omar) were also great - all three located in NYC. Enrique and Omar work from the Union Square store.

Michael came to the house to measure and this avoided getting the wrong microwave. Helped me order online.

They showed up earlier to scheduled time and were very good at setting up tv quickly and efficiently. Very pleased with the service received.

My in home consultant was awesome!! Gave me good advice to what would fit in my kitchen as well as what I was looking for. I would totally recommend him to anyone looking for major purchases in their home.