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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 21,193 reviews
  • Rated 5 out of 5 stars

    Everything was great!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best experience ever! Thomas Monaco was TOP NOTCH. Professional, courteous, knowledgeable- definitely one of the most rewarding moments of us completing the furnishings for our dream Home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Melanie and team did a great job visiting us at home, reviewing appropriate appliance needs and measuring the space. We were able to get a quote and purchase on the spot. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good beginning...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional, clean and friendly. Unfortunately a grille was missing from one of the pieces, so they will need to return. I look forward to using them as my go-to tech support team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant was very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are considering a Smart TV over our fireplace. The home expert gave us all of the information we needed. We will move forward soon. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me install ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with installing my moms ring cameras and the person from geek squad the ho helped me set up an appointment and also helped me install them were very nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely willing to take the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian took time out of his busy day when I went into the store and was so completely helpful. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason Porter was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason Porter was fantastic! He performed a thorough review of our home and provided us very good options that fit our budget. Great communication!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confident of purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultant was very knowledgeable and helped us decide what was best for our area and was focused on recommending and giving us information on good quality products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Remote tutorial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician showed us the ins and outs of using the our new master remote control. Thanks for walking us through it, answering our questions and getting us up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in home consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert was very informative, helpful, and completely professional the entire consultation. He supplied all details and included everything needed in order to get things all up and running for our home stereo system,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales was easy and expert installation was easy and knowledgeable total tech appointment with expert ....so thankful for total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that came over to swap out the subwoofer also fine-tuned the audio and TV settings for me. They were both very knowledgeable and professional. Thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert was a huge help installing the TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert was very knowledgeable, very polite and very thorough. When I need help from The Geek Squad again, I will request Robert and hope he is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing like having a home consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to be able to talk with somebody in my home -- and be able to show him what we are trying to accomplish instead of trying to describe our home & issues to somebody in the store. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our in-home consultation for a TV mounting was excellent. Consultant was very knowledgeable and friendly. Offered us only what we needed - did not oversell. Corrected the issues we had with a third-party installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job with this install and setup. They hooked up multiple TVs and speakers along with some antenna work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The consultation was super helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The expert was extremely helpful in helping us figure out the best solution for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave is very knowledgeable on home wifi networks. He was extremely helpful with advising me on our wifi needs and the modem as well. Great advise, easy to work with, flexible scheduling. An overall great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation, went well, no problems, looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kelly was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kelly was awesome to work with she had a lot of knowledge and made excellent choices for everything that I wanted

    I would recommend this to a friend