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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 21,193 reviews
  • Rated 5 out of 5 stars

    Professional service and help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron was very helpful and spent time teaching me so I can make the best choice for a product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He suggested the correct size and a nice sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were skeptical about getting a 75 inch, be was assured it would look great and it does. He gave us the correct placement for the electrical outlet for the electrician to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting the home started

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron got this done right. All products were on top shape and fitted my needs. Will definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill is an excellent and knowledgeable person able to consult you on the best solution for your needs. The installation is clutch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job at understanding what I want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My advisor spent time in assessing the physical space constraints, understood what I wanted in my home theater, and then customized great add-ons to complement my existing equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Consultant

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was very informative helping us replace multiple kitchen appliances. Great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard Merritt and the team were excellent. Professional and concise. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for technologically disadvantaged

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do an excellent job of teaching everything! Before they leave, they make sure they answer all my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Klint was very knowledgeable and patient, He really knows his product and how to package items for the best deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knowledgeable Consultant

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant was good at his work and he recommended the equipment suitable for our home theater setting within the budget we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anthony was a huge help and gave great advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was able to help me navigate through purchasing many items related to my home office. He was always pleasant and patient with my million questions and made this a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed someone fast. BB techies came out the next day and diagnosed the problem and quickly fixed it. Great experience- and my master bedroom TV system is working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and Patient Consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Godfrey and his tagalong were incredibly helpful, patient, and friendly. Awesome duo that both deserve a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Senior with no family in State> They did exceptionally well! TV installation and TV stand assembled in record time. Couldn't ask for a better experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employees reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brendan and johnjo were absolutely wonderful. The whole stror employees were so helpful and delightful. We will always purchase our appliances, tvs, and computers with Best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation gave me a path forward.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was very helpful. He gave me some great ideas and was able to answer all my questions. Looking forward to working on upgrades in entertainment and smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an in-home consultation was really great. With so much new technology these days, it was very beneficial to have a consultant listen to what we desired and then explain what would work best for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zeb has answered any question I've had and been extremely patient and helpful throughout the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The consultation was helpful in making my final de

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy representative was very helpful and communicated with me frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Javier Ramos is extremely knowledgeable.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Ramos has conducted in-home assessments at both of my properties. I have used all of his excellent recommendations, and I have purchased all of the products from Best Buy. This is an outstanding service!

    I would recommend this to a friend