Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Great service all the way around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Robert Taylor helped me find the right refrigerator for my condo. The service both in the store and with the delivery people was excellent.
I would recommend this to a friendRated 5 out of 5 stars
Helpful and patient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very helpful and patient with all of our questions. We have not installed the tv yet. Can’t wait. Darn Covid hit!
I would recommend this to a friendRated 5 out of 5 stars
Brandon was very professional, helped our decision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent consultation!! All our questions were answered and technical questions were definitely addressed.
I would recommend this to a friendRated 5 out of 5 stars
Consultation helped me feel confident in Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed help with a new washer dryer combo that would fit in my new small space.Joe was amazing and helped me pick out just what I needed!
I would recommend this to a friendRated 5 out of 5 stars
Professional installation and support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second project with Magnolia and both have exceeded my expectations. Very happy with both of my systems. Thank you again.
I would recommend this to a friendRated 5 out of 5 stars
Love being Best Buy VIP!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our consultant was extremely knowledgeable, efficient, and professional, plus was able to order our much needed appliance on the spot!
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our in-home consultation service was excellent. The tech was able to provide all the suggestions and offered to help with the order as well.
I would recommend this to a friendRated 5 out of 5 stars
Very personable customer service!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My consultant has been very helpful. He is reachable at anytime and answers any questions I have.
I would recommend this to a friendRated 5 out of 5 stars
Fernando is the BEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fernando is the BEST; always responsive, knowledgeable and polite with genuine care in providing the best possible service
I would recommend this to a friendRated 5 out of 5 stars
New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Andy worked with us to find exactly what we need and coordinated the install and setup.
I would recommend this to a friendRated 5 out of 5 stars
Can’t beat Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had Kurt come out and give us the estimate. Signed up for the annual service plan to get a break on install costs. They did a wonderful job setting up the 2 TVs and stereo system with Sonos.
I would recommend this to a friendRated 5 out of 5 stars
Easy to understand options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our in home consultation was a pleasure. Got options that were easy to understand and walked with us answering our questions and concerns. Felt that he would continue to be available for any of needs.
I would recommend this to a friendRated 5 out of 5 stars
Valerie was fabulous!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Valeries was fabulous! She helped us understand what options we had for a new stove, helped us when we changed directions, and made sure that delivery was set up. Thank you, Valerie and Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Installation of dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient, knowledgeable, tidy installation of our new dishwasher as well as taking back the old one. The lead technician was extremely helpful.
I would recommend this to a friendRated 5 out of 5 stars
Get your in-home consultation scheduled - NOW!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good to have an in-home consultation for the replacement of two speakers in my home theatre system. The consultant was VERY helpful - and the new speakers are wonderful.
I would recommend this to a friendRated 5 out of 5 stars
older house consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the help that they gave was a big help in our picking the right size tv for the space. helped with other questions about other rooms in the house
I would recommend this to a friendRated 5 out of 5 stars
Individualized advice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consultant listened to my needs for an upgraded sound system.
I would recommend this to a friendRated 5 out of 5 stars
Home Theater Purchase and Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The entire team was friendly and professional. They were very helpful. I would highly recommend getting a home theater through Best Buy and the Geek Squad Team.
I would recommend this to a friendRated 5 out of 5 stars
Great overview and consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this provided a great way to understand how A/V systems work and why having a professional provide their input is very highly recommended. There would have been many mistakes had I tried to tackle this on my own.
I would recommend this to a friendRated 5 out of 5 stars
Our in home consultation made us confident in our
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed direction on planning a home automation system. Our guy was thorough and walked through different scenarios of what we may want now and in the future
I would recommend this to a friend




