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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 21,193 reviews
  • Rated 5 out of 5 stars

    Great service all the way around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert Taylor helped me find the right refrigerator for my condo. The service both in the store and with the delivery people was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very helpful and patient with all of our questions. We have not installed the tv yet. Can’t wait. Darn Covid hit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brandon was very professional, helped our decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent consultation!! All our questions were answered and technical questions were definitely addressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation helped me feel confident in Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with a new washer dryer combo that would fit in my new small space.Joe was amazing and helped me pick out just what I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation and support

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second project with Magnolia and both have exceeded my expectations. Very happy with both of my systems. Thank you again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love being Best Buy VIP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultant was extremely knowledgeable, efficient, and professional, plus was able to order our much needed appliance on the spot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our in-home consultation service was excellent. The tech was able to provide all the suggestions and offered to help with the order as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very personable customer service!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My consultant has been very helpful. He is reachable at anytime and answers any questions I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fernando is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fernando is the BEST; always responsive, knowledgeable and polite with genuine care in providing the best possible service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy worked with us to find exactly what we need and coordinated the install and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Kurt come out and give us the estimate. Signed up for the annual service plan to get a break on install costs. They did a wonderful job setting up the 2 TVs and stereo system with Sonos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to understand options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our in home consultation was a pleasure. Got options that were easy to understand and walked with us answering our questions and concerns. Felt that he would continue to be available for any of needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valerie was fabulous!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Valeries was fabulous! She helped us understand what options we had for a new stove, helped us when we changed directions, and made sure that delivery was set up. Thank you, Valerie and Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of dishwasher

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, knowledgeable, tidy installation of our new dishwasher as well as taking back the old one. The lead technician was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your in-home consultation scheduled - NOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good to have an in-home consultation for the replacement of two speakers in my home theatre system. The consultant was VERY helpful - and the new speakers are wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    older house consultation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the help that they gave was a big help in our picking the right size tv for the space. helped with other questions about other rooms in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Individualized advice

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultant listened to my needs for an upgraded sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater Purchase and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire team was friendly and professional. They were very helpful. I would highly recommend getting a home theater through Best Buy and the Geek Squad Team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overview and consultation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this provided a great way to understand how A/V systems work and why having a professional provide their input is very highly recommended. There would have been many mistakes had I tried to tackle this on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our in home consultation made us confident in our

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed direction on planning a home automation system. Our guy was thorough and walked through different scenarios of what we may want now and in the future

    I would recommend this to a friend