Customer Ratings & Reviews

We have a large family so WiFi gets stretched quickly. Our consultant helped us design a system for both the number of people and the size of our house. Now we have almost no problems and know where to add for ourselves if we expand the system.

Great help and ideas on how to proceed. The agent was interested in how we would be using the home and didn't just offer something out of the box.

Prompt, courteous, and professional service. The soundbar was properly installed without issues

Mark was great! He listened to what I wanted to accomplish with my home theater set up and helped me build the perfect system!

Rob was awesome to work with! He walked through each step of the process, gave me options and then got it done. Don't hesitate to work with Rob!

Celia did a great job. She’s a good listener and very knowledgeable. We were extremely pleased with her advice. She helped us get the technology we needed at an affordable price. We highly recommend her!

Matt was great, was able to find us a better deal and product when our item was OOS

My consultation was extremely helpful. It was informational and I never felt pressured to get more than I wanted for my project.

Best buy customer service was such a pleasant experience during a really stressful move. Thank you so much!!

Jason was very helpful and informative about projectors and surround sound options

Will Mouat, from Best Buy, came out to consult about cutting the cord and what would be needed. He called first, arrive on time, had excellent advice, what more could you ask for. 5 Thumbs UP !

I needed a new TV and to simplify and streamline the equipment necessary. The help I received in the store and at my home was excellent!

Henry was very helpful with completing our order and understanding what we want

He was personable and knew what he was doing. He did everything quickly and explained everything we needed to know before he left. I have not one complaint

Best buy—best service! We always buy all our stuff from best buy and always are pleased with their services and products.

Terrific group of 1st class professionals!!! They have always performed 5-stars

We had a lot of trouble getting the whole system to work as one but we had Corey finally get it working. One of the best customer service experiences we have had in a long time.

Nich was extremely helpful and knowledgable. It is a blessing to have the helps and resources you provide.

Best Buy and the Geek Squad made the buying and installation of our new TV a real pleasure. Everyone was very knowledgeable and extremely helpful. Best Buy is now my go to place for electronics and appliances.

The team did an excellent job communicating and completing the work. The only issues were the wrong parts were ordered. Thankfully they had the correct items with them