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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 21,193 reviews
  • Rated 5 out of 5 stars

    The installation and explanation was top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adolfo took his time explaining all the equipment I purchased. Mauricio did an awesome job on the installation and hook up of all my equipment I purchased from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant made me feel confterable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service very friendly and professional. Helped me with questions I had. Plus the service was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowlegeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful. We were very satisfied with the consultation and the workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    George

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service over all also delivery was great!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation made us feel confident.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new microwave and a gas range. We wanted to make sure all the items would fit. Our consultation in our home made us feel that everything would fit correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Santana is always a pleasure to work. He is very knowledgeable and efficient in his process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On a scale of 1-10, Nick was tops 100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best consultant I’ve had in decades regarding knowledge of product, onsiderate, polite, answered all questions and then then ones I was thinking!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and quick and friendly. I had a wifi question as well which they readily answer with some suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant was excellent.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent consultation. Our consultant Ed was very knowledgeable and a great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!!@

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan possesses amazing customer service skills, he was friendly, knowledgeable, and went up and beyond to help us with everything that we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a GREAT job….

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curtis did a fantastic job of helping us select our equipment and the installation team was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really helpful and capable

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was well prepared, very accommodating and did an excellent job on install and set up. Awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were courteous, very knowledgeable and pleasant. They performed a thorough job and cared about getting every detail right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stero System Consult

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales associate from the Magnolia Center is very knowledgeable. are building a new home so he came out to advise us on surround sound, outdoor speakers, and audio equipment placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My consultant went above and beyond to make sure everything worked out well on my purchase and delivery. That’s why I like to shop at Best Buy—great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ande King was the greatest. He truly cared about our products and really tried to understand our feelings. I would recommend him to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great in home consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy how came to my house really help me how to improve my home wifi. i have a dead zone in my room before he came after he inspect my home he recommend a good product from best buy now my room is no more dead zone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anthony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to upgrade our sound system on our back porch and Anthony took care of it perfectly and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our home consultation was beneficial.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our recent home consulting services went very well. I was impressed with his suggestions and knowledge. We are happy that we did this and would recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Erwin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with a refrigerator and Erwin came out and measured the space then ordered the perfect refrigerator, it fit’s perfectly

    I would recommend this to a friend